Holiday Inn Lethbridge an IHG Hotel
2375 Mayor Magrath Drive South
Lethbridge, AB 7M1, CA
Lethbridge, AB 7M1, CA
Holiday Inn Lethbridge an IHG Hotel welcomes four-legged guests at their pet-friendly accommodation. The pet fee is CAD $25 per pet, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Dog potty area on property.
About This Property
Holiday Inn Lethbridge, an IHG Hotel in Lethbridge has 3-star accommodations with a fitness center, a shared lounge and a restaurant. The hotel features a hot tub and a 24-hour front desk. All guest rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Featuring a private bathroom with a bath and a hairdryer, rooms at the hotel also feature free WiFi, while some rooms also feature a balcony. At Holiday Inn Lethbridge, an IHG Hotel the rooms come with bed linen and towels. The daily breakfast offers à la carte, American or vegetarian options. A business center and vending machines with snacks and drinks are available on site at the accommodation. Lethbridge Airport is 3.1 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Hot Tub/jacuzzi
- Indoor Pool
- Internet Services
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Process In Place To Check Health Of Guests
- Restaurant
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Water Park
- Water Slide
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Excellent location, great staff and amneties would definetely stay again.
Review
Excellent location, great staff and...
Review
Exceptional
Review
Superb
Positives:
The pool
Negatives:
They need to add a free breakfast
Review
Very good
Positives:
Fresh, clean rooms.
Inviting lobby
Friendy helpful staff
Negatives:
Chlorine is a little rich in the rooms due to pool.
Expected though
Review
Great get away for the...
Positives:
Enjoyed the waterslides and hot tub.
Negatives:
No complimentary breakfast, out dated bathroom, did not get the requested room even after calling to confirm and could not get room changed.
Review
Would not go back.
Negatives:
Disappointed that I found out the pool was closed our entire stay after I booked.
Review
Superb
Review
Exceptional
Review
Exceptional
Positives:
Was clean
Negatives:
Needs some minor repairs and upgrades
Review
Was a nice and clean...
Positives:
The first front desk female was great. That's it
Negatives:
Everything else was bs.
We were bugged early Sunday morning by 3 housekeeping staff to clean the room, after the first time with the housekeeping staff, we received 3 phone calls asking why we hadn't checked out yet and that we had not asked for late checkout but, on Saturday evening, we had booked the room for another night (with the hotel directly) and they charged my cc at 6:30 am Sunday so it was all paid for and legit.
The guy who called me Sunday morning was absolutely rude and tried to turn around what he said to me. He said he was just calling to make sure everything was okay. That is absolutely not what he said, he said "you didn't ask for late checkout why haven't you checked out yet" and "there are other people checking in in 2 hours!". I told him what I had done the night before and he said no that is not what's happening and that we booked through booking.com and the reservation is over. I said to him if he would check and see that they should be the same name, the booking.com reservation and the credit card and reservation for Sunday night. I was told by Precious that she would leave a note in our file for the night auditor because he was the one that designated the rooms) he then said "no no no that's not how it works" and then as soon as he checked he saw that it was all the same information and then he turned his tone around and the words he spoke to me. He said that she didn't leave a note in our file for him. I said to him that the night auditor was the one that designated the rooms and maybe he left a note? The guy said no no no again. So because this hotel has no communication, us as customers, paying customers, have to go through the rigmar of this BS. Most likely I will never stay here again and neither will any of my family.
Review
Rude, understaffed and no communication
Review
Exceptional
Review
Exceptional
Review
Pleasant
Review
Exceptional
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