The Sutton Place Hotel-Vancouver
845 Burrard Street
Vancouver, BC 2K6, CA
Vancouver, BC 2K6, CA
The Sutton Place Hotel-Vancouver is pet friendly. The pet fee is CAD $40 per stay. The number of pets allowed is 2. Pet weight limit is 20 kg. *
Reserve a room
About This Property
Featuring the on-site Vida Spa, this downtown 5-star Vancouver hotel offers a gourmet restaurant and elegant rooms. The Vancouver Convention Center is a 15-minute walk away. The stylish rooms feature a 37-inch flat-screen TV, plush bathrobes and a stocked mini-bar. Each is decorated in neutral colors with dark wood furniture, and offers a vintage work desk. The full-service Boulevard Kitchen & Oyster Bar offers a wide selection of wines from British Columbia, USA, Australia, and other popular wine regions across the world is available at the Sutton Place Wine Merchant. Gerard Lounge is an English-style club. Vida Spa offers various massage treatments, facials and body wraps. Guests also have free access to the state-of-the-art fitness center. Stanley Park is 5 minutes’ drive from Vancouver Sutton Place and BC Place Stadium is 0.8 mi away. The Vancouver Aquarium is 10 minutes’ drive away.
Room Types
Renovated Sutton Room - 1 King Bed (refundable)
Renovated Deluxe Room - 1 King Bed (refundable)
Renovated Premium Room - 1 King Bed (refundable)
Renovated Deluxe Room - 2 Queen Beds (refundable)
Renovated Executive Suite - 1 King Bed (refundable)
Renovated Grand Suite - 1 King Bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Babysitting/Child Services
- Bar
- Bicycle Rental (charges May Apply)
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Designated Smoking Area
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Japanese
- Kitchenware
- Korean
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Russian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Soundproof Rooms Available
- Spa Services
- Spa/sauna
- Spanish
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tour Services
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
Most of the things were pretty good.
- The room was clean, big and had everything what one would except (except a ceiling lamp).
- All the employees were very very nice and treated me like a guest in a 5* hotel.
- Great location!
- Fast elevators.
- Good restaurant.
Negatives:
There were three major issues:
- The wifi was very poor, it was failing very often! Often it disconnected or stopped working and I had to re-login.
- Gym was mediocre at best. Very little equipment, no space to put down your phone and/or other things. Most people would probably not be able to do their favorite workout routine fully because surely at least for one of your exercises you would not find the equipment.
- No ceiling lamp so the room was always dark even if you switched all the desk or bed lamps on. I think this is a major issue in the whole north America but that doesn't excuse the hotel for not doing better.
Overall I think this hotel was not necessarily a 5* but considering the price it was satisfying anyway.
Review
Good performance to price ratio,...
Positives:
I was in Vancouver for a conference that was held at the Vancouver Convention Center. The position of the hotel is optimal in this context. In general, everything was perfect. I suggest this hotel!
Negatives:
Everything was perfect.
Review
Exceptional
Positives:
The service at The Sutton Place Hotel was amazing, we cannot fault it. The staff are very attentive and so pleasent! It is a beautiful and welcome hotel. The rooms were very clean. We won’t stay anywhere else now in Vancouver!
Review
We’ll be back!
Positives:
Love the location as it is on the heart of the city close to stores, restaurants and waterfront. Very nice and clean room. Bed is extremely comfortable. Staff are friendly and helpful.
Negatives:
I checked out early and waited for a long time in the foyer. Maybe I missed it but a water fountain would have been nice.
Review
I come here once a...
Positives:
The bed was incredible, the view stunning
Negatives:
No bidet, no cutlery in the room
Review
Exceptional
Positives:
The hotel is very nice and elegant. It's in a very good place in the center of Vancouver. The staff is extremely kind and professional. the rooms are very large, elegant, and comfortable.
Negatives:
The hotel is very close to a fire station (I guess) so it happens quite often during the night to hear the noise of firefighters in action. Even if my room was on the 16th floor I was still able to hear quite a bit of noise coming from the city.
Another negative point is that, for such a high-quality and nice hotel, is a bit sad to see rust marks on the towels and bed sheets.
Review
A very elegant hotel in...
Review
Superb
Review
Exceptional
Positives:
Staff was friendly and facilities were clean!
Review
Stayed for Taylor Swift and...
Negatives:
Ridiculously overpriced due to event. Street noise was loud. No hot water for approx 16 hours. Room air conditioning was excessively loud with fans in side ducts clicking.
Review
Passable
Positives:
locations
Negatives:
room size
Review
Good
Positives:
Location
Negatives:
Room was not ready, no hot water. Very expensive for lack of basic amenities
Review
Very poor
Positives:
General vibe with all the Swifties around.
Review
Exceptional
Positives:
Can’t beat the location, lobby looked great, hotel is clean. Front desk is superb.
Negatives:
I’ve stayed here too many times to count, and normally love the beds and pillows, they were horrible and hard as rock. We all had sore backs and necks from the bed.
Hot water was lost all day. I understand things happen, but was told at 8:30 am it would be fixed very soon, by 3:30 they still were done. No compensation whatsoever. For $1000 a night, would expect something.
Review
Have always loved this place,...
Positives:
Excellent location for everything
Negatives:
N/A
Review
My stay was wonderful. The...
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