Holiday Inn Express & Suites Kitchener Southeast an IHG Hotel

Cancellation Policy

Good news! Before Monday, Dec 23rd, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a full refund. Between Monday, Dec 23rd, 2024 at midnight and Tuesday, Dec 24th, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a partial refund. After Tuesday, Dec 24th, 2024 at midnight local hotel time (in Toronto), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 24, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$808.98 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Pre-paid credit cards are not accepted. A visa/debit card will be treated as a debit card.