Holiday Inn Express Hotel & Suites Ottawa West-Nepean
2055 Robertson Rd
Nepean, ON 8G3, CA
Nepean, ON 8G3, CA
Holiday Inn Express Hotel & Suites Ottawa West-Nepean is pet friendly. The pet fee is CAD $25 per night. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
About This Property
This Nepean, Ontario hotel features rooms with refrigerators and free WiFi. A daily buffet breakfast is served. Downtown Ottawa within 20 minutes' drive. Holiday Inn Express Hotel and Suites Ottawa West- Nepean offers air-conditioned rooms with 32-inch, flat-screen TVs and work desks. In addition, a coffee maker, a hairdryer, and ironing facilities are provided. Guests of the Ottawa West Holiday Inn Express can work out in the gym or relax in the indoor pool. This hotel has a business center and barbecue facilities. Britannia Bay Beach is an 8-minute drive from Nepean’s Holiday Inn. Cedar Hill Golf and Country Club is 5.3 mi away. Ottawa MacDonald-Cartier Airport is 12 mi away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Closet
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Polish
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shops On Site
- Smoke Alarms
- Socket Near The Bed
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
This guest did not leave comments about this hotel.
Review
Good
Review
Exceptional
Positives:
Rooms and bathroom are clean and comfortable.
But due to the colors selected, it was very gloomy.
Negatives:
Renovation work going on in the common area
Review
Decent place
Positives:
the pool and the front desk lady was very accommodating.
Negatives:
Our room had a leak in the pool, we got switched rooms and we downgraded not what we were paying. so we left and went to a new hotel because it was for our anniversary and it wasnt what we wanted booked for the jacuzzi unfortunately it didnt work
Review
Poor
Positives:
The staff were amazing.
Negatives:
It was under construction, but that's not their fault. It was still neat and clean.
Review
Exceptional
Review
Perfect
Review
Perfect
Positives:
The property was very clean, great location for getting to everything. The staff were wonderful.
Review
Great location, clean, beds were comfortable.
Positives:
Clean, comfortable and quiet. Loved the bed, so comfortable! Wish I knew the brand. Id buy it for home.
Easy check in and out.
Review
Would highly recommend. Will stay there again.
Review
Exceptional
Positives:
The beds were comfortable and the location was close to amenities. The woman I spoke with in the morning, Diane, was very friendly and helpful and ended up resolving the issue I had with my reservation on booking.com and secured me a refund after I was made to pay twice upon checkin.
Negatives:
I reserved through booking.com but it was not appearing in their system on site. The front desk staff told me they would follow up and get back to me, asking that I pay again in the meantime, but never called me. When I discovered the tv in the room was so old that it didn't have an hdmi input, I asked if anything could be done and again was told they would have to get back to me and ,again, I never heard anything. When I checked out, I asked if there had been any resolution to the reservation issue I had when checking in and the woman at the desk had no idea what I was talking about. Very poor customer service by the gentleman I dealt with during the night I stayed. No attempt to resolve my issues or to communicate with me or with the following shift, even after saying he would "follow up."
Review
Poor customer service and communication
Review
Pleasant
Review
Very good
Positives:
Breakfast
Review
Superb
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