Best Western Plus Ottawa/Kanata Hotel & Conference Centre

1876 Robertson Road
Ottawa, ON 5B8, CA

7.1 Rating | 2.5-Star Hotel |

Best Western Plus Ottawa/Kanata Hotel & Conference Centre welcomes pets at their pet-friendly accommodation. The pet fee is CAD $20 per night (maximum CAD $100 per stay). The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.

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About This Property

Featuring a restaurant, fitness center, bar and free WiFi, Best Western Plus Ottawa Kanata Hotel and Conference Center is located in Ottawa, 6.8 mi from Canadian Tire Center and 9.3 mi from Canadian War Museum. Boasting family rooms, this property also provides guests with a terrace. The accommodations provides a 24-hour front desk, an ATM and luggage storage for guests. All units at the hotel include air conditioning and a wardrobe. An à la carte breakfast is available at the restaurant on site. A business center and vending machines with drinks and snacks are available on site at the accommodations. Parliament Hill is 9.3 mi from Best Western Plus Ottawa Kanata Hotel and Conference Center, while Peace Tower is 9.3 mi away. The nearest airport is Ottawa Macdonald-Cartier International Airport, 7.5 mi from the hotel.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
The pet fee is CAD $20 per night (maximum CAD $100 per stay), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$179.42

nightly

$1,267.56 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Nov 27th, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a full refund. Between Wednesday, Nov 27th, 2024 at midnight and Thursday, Nov 28th, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a partial refund. After Thursday, Nov 28th, 2024 at midnight local hotel time (in Toronto), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 28, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,267.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
The pet fee is CAD $20 per night (maximum CAD $100 per stay), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$195.02

nightly

$1,377.72 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,377.72 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
The pet fee is CAD $20 per night (maximum CAD $100 per stay), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$195.02

nightly

$1,377.72 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,377.72 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
The pet fee is CAD $20 per night (maximum CAD $100 per stay), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$195.02

nightly

$1,377.72 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,377.72 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Access To Health Care Professionals
Air Conditioning
Air Conditioning In Public Area
Airport Shuttle (charges May Apply)
Alarm Clock
Allergy-free Rooms Available
BBQ Facilities
Balcony/terrace
Bar
Blackout Curtains
Body Thermometer Available
Car Rental Available
Carpeting
Cashless Payment Available
Cleaning Products Available
Closet
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Desk/workspace Available
Electric Vehicle Charging Station
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fireplace
First Aid Kit Available
Fitness Center
Food Delivery
Free Face Masks
Free Parking
Free Wi-Fi
French
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hot Tub/Whirlpool
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Ironing Amenities
Kitchenware
Laundry Services
Linens
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Recreational Features
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Restaurant(s)
Room Service
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Sofa
Spa Services
Spa/sauna
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Trash Cans
Vending Machine
Wake Up Call
Wheelchair Accessible

Recent Reviews

Verified Hotel Guest Solo Traveler October 27, 2023

Positives: Proximity to the Queensway Carleton Hospital where a relative was a patient

Negatives: This hotel should not have a best western plus designation. It is run down - the main entrance was cordoned off due to what I was told was a collapse of the roof. The suite was not very clean- smoker smell and furniture surfaces not clean.

Ihor Business Traveler October 23, 2023

Review

Very good

Ihor Business Traveler October 23, 2023

Review

Exceptional

Josh October 11, 2023

Negatives: The room was not clean - stains on chairs and bed comforter. Smelled of smoke and urine. Did not stay and left to find another hotel.

Review

Waste of money

Michael Business Traveler September 26, 2023

Positives: Good breakfast and close to the job we were doing.

Negatives: Every thing was fine.

Review

Comfortable and convenient, will be back.

Candice Family with Young Children September 14, 2023

Review

Perfect

Dieter Traveling as Couple September 7, 2023

Positives: Left before breakfast

Review

Will be there again when we are in Ottawa

Verified Hotel Guest Family with Young Children September 1, 2023

Negatives: There was a wet dog aweful smell in our room. For all the times we have stayed in hotels I actually checked the beds for bugs and one comforter had dirt on it

Donna Traveling as Couple September 1, 2023

Positives: Clean. Elevator. Warm pool. Nice staff

Negatives: A little old but expect that for the very good price

Review

A good value comfortable clean hotel

Bernard Business Traveler August 25, 2023

Positives: Room was not ready at set arrival time. Wife moved chair and found a pair of socks and after closing bathroom found 2 pair of male underwear behind the door. After returning from supper she found female pair of underwear under computer table and killed a bug on the ceiling. TV keeper cutting in and out losing picture and sound. Will never go there again Bernie Deveau

Negatives: The restaurant next to it

Review

Terrible

Cory Family with Young Children August 22, 2023

Positives: The staff was very friendly and went above for my daughter and I and I appreciate that a lot..The pool was amazing.. The bed was very comfortable

Negatives: The rooms were a little outdated , the TV didnt have netflix or any online things just basic cable which what was on the TV guide didnt match what was on

Review

Exceptional

Anonymous August 19, 2023

Review

Perfect

Kamran Family with Young Children August 18, 2023

Positives: Not a good value to your money. Poor facilities

Negatives: nothing

Review

Bad choice

Mauro Family with Young Children August 11, 2023

Negatives: Pool was closed and we were told at check in that it was open. We picked that location over another because it had a pool. Poor communication skills at the staff level. Strongly do not recommend this location.

Review

Bad

Barton Senior Traveler August 8, 2023

Positives: The staff were excellent. They tried to address different issues I had with the room.

Negatives: The first room I got had a bad smell and was next to a crying baby. I asked for a different room and it was ok, although there was a crack in the toilet which leaked a bit.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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