Extended Stay America Suites - Phoenix - Scottsdale - Old Town

3560 North Marshall Way
Scottsdale, AZ 85251, US

5.4 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Phenix - Scottsdale - Old Town is located in Scottsdale and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fashion Square Mall, the Scottsdale Artist School and the Albertson's.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$103.16

nightly

$705.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Dec 1st, 2024 at midnight local hotel time (in Phoenix), you may cancel your reservation for a full refund. Between Sunday, Dec 1st, 2024 at midnight and Monday, Dec 2nd, 2024 at midnight local hotel time (in Phoenix), you may cancel your reservation for a partial refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in Phoenix), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$705.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Standard Room (refundable)

Standard Room.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$124.16

nightly

$848.64 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$848.64 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
BBQ Facilities
Bathtub
Carpeting
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Indoor Pool
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Room Towels Provided
Safety Deposit Box
Separate Dining Area
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Emeric young couple November 26, 2024

Review

Very good

Scotty review category business travellers November 25, 2024

Review

Pleasant

Robert review category business travellers November 14, 2024

Positives: The location in Old Town Scottsdale was quiet. No loud street noises. The room was clean and smelled nice. Well lit at night. Easy to get onto the 101 for travel. I liked that they responded to my request to change out the old rusty bathroom faucet. The water comes out really hot, which is good for the shower. The bathroom was adequate, with a nice sink and counter, and the shower curtain was substantial. Hot water was also nice for cleaning dishes in the kitchen sink. The chars in the kitchen were nice and comfortable. The laundry facilities were clean and took credit cards. Although there’s no soap available for purchase, so bring your own.

Negatives: The bathroom exhaust fan, although rather large in size, did a poor job moving air. Toilet paper is a thin single ply. The kitchen cabinets appeared to be worn and I’m sure are on the renovation list for the future.

Review

Nice neighborhood with a clean,...

John solo traveller November 11, 2024

Positives: Location

Negatives: Not well cared for property. Food crumbs on the nightstand from the previous customer. Chair too old and dirty to use.

Review

I was considering disputing the...

Ralph young couple November 10, 2024

Positives: We had a belligerent next door guest. When we called the office to inform them they hung up on us not once but twice. That is not the guest experience one expects at any facility.

Negatives: See anove

Review

Feared for our lives

Isreal review category business travellers November 10, 2024

Review

Good

Stotlar family with young children October 24, 2024

Positives: Staff are very rude and disrespect, the staff was at my room before check out at 11am asking me to leave about 3 different staff very rude staff here at this place

Negatives: Not a thing

Review

Bad

Mariano family with young children October 19, 2024

Positives: They could not find my reservation. I had to book another hotel.

Negatives: The reservation I made was no where to be found. I didn't even get an email confirmation and when I called the hotel where I made reservation.

Review

Bad

Orlando young couple October 18, 2024

Review

Very good

Kate young couple October 13, 2024

Positives: Not good as we expected

Negatives: The room was bare. Not even a cup of garbage can under the sink was full of garbage. Paint pealing. Needs a total overhaul.

Review

Not good with no amenities....

Fred family with young children October 5, 2024

Positives: location is the best can walk and enjoy ole town..shop be safe.

Negatives: bad drivers in a rush to get to mall almos got t run over lady in front of Walgreens ..need speed bumps on way into street

Review

Scottsdale weekend was fun..relaxing not...

Amber family with young children October 5, 2024

Positives: Room itself was decent size, not as clean as I would have hoped, Small amount of trash (candy wrappers) still under the bed upon arrival, floor appeared not properly mopped. (no carpet), bathroom was acceptable. You get what you pay for I suppose .

Negatives: I booked my room thru booking.com, to which they charged my card, upon arrival they CHARGED MY CARD AGAIN, for the same room! I have disputed it thru bank, booking.com, even sent the payment receipt from booking.com to the front desk clerk as she requested, no response still charged me again! TRAVELERS USE CAUTION! Keep in mind, I have never had a problem thru booking.com. My mother and I will never recommend or stay at this facility again! Good luck Travelers!

Review

SCAMMMMER! DOUBLE CHARGED!!!

Elisha review category business travellers September 16, 2024

Positives: The convenience and space.

Negatives: The staff is unfriendly.

Review

Very good

Jorge solo traveller August 27, 2024

Negatives: It looked like a homeless shelter. It seems that lots of the room are rented for long term stays. Did not feel safe and did not think my car was safe in the parking lot. The tub/shower was dirty and falling apart.

Review

This is a 1/2 star...

Lorna solo traveller July 30, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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