Hilton Garden Inn Shelton
25 Old Stratford Road
Shelton, CT 06484, US
Shelton, CT 06484, US
Hilton Garden Inn Shelton welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Just 9 mi outside of downtown Bridgeport, this Shelton, Connecticut hotel offers spacious rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and an indoor pool. All warmly decorated rooms at the Hilton Garden Inn Shelton offer a large work desk, seating area, and an MP3 connection. A microwave, refrigerator, and coffee maker are included in every room. On-site dining is available at The Great American Grill. The casual Pavilion Lounge offers a full bar. Guests of the Shelton Hilton Garden Inn can relax in the hot tub or enjoy the on-site fitness room. The business center offers computers with free Wi-Fi, and a free area shuttle is provided. The Great River Golf Club and Beardsley Zoo are both 6 mi from the hotel. Yale University is 13.6 miles away. The Port Jefferson Ferry, offering trips to Long Island, New York, is 9.7 mi away. Westchester Airport is 37 miles away and JFK Airport is 69 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Bar
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Game Room
- Gift/souvenir Shop
- Golf Course
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Telephone
- Wheelchair Accessible
Recent Reviews
Positives:
Comfy, staff
Negatives:
Breakfast for every room. I feel like the advertising is confusing. Why not just breakfast for every room.
Review
Good
Positives:
the property from what i experienced was good and clean
Negatives:
the toilet seat was extremely low
Review
it was nice i will...
Positives:
Very clean and comfortable.
Review
Exceptional
Review
Exceptional
Positives:
The staff was pleasant.
Negatives:
The entire experience. The room smelled awful. We advised hotel and all they did was Lysol the room. The smell was still there. Coffee maker didn't work, they claimed they swapped out but left water on counter and pooled on top of fridge. Also didn't refill the coffee that was used. The tub had large circular crack in bottom. They couldn't even give us full rolls of toilet paper. We came in to rolls, that were left less than half of paper left and no spares. Had to use tissues. Toilet paper holders were broken. Sink dripped constantly. Was told they fixed it but they didn't and the stopper to sink was broken. Breakfast buffet - Food was cold, and had to use plastic silverware two days in a row. Not sure why dishes couldn't be washed. Had to keep telling staff to fill coffee etc.
Only reason rated a 2 instead of a 1 is the staff was pleasant and not rude.
Review
Do Not Stay Here. Run...
Positives:
Clean and easy to get to.
Negatives:
Very old and outdated for the amount of money charges.
Review
Passable
Positives:
Location
Negatives:
Brown poop stain on sheets. I immediately called and ask bedding and o be changed. They sent maintenance and he handed the sheets to me. I said I’m not doing it! I wrote a complaint email to hotel and never heard a word back also left a voicemail
Review
Sheets unclean in Shelton
Positives:
Met our needs. Lobby area was inviting with a gas fireplace and comfortable seating. Beds comfortable. A/C was relatively quiet.
Negatives:
Refrigerator was loud and buzzing. Breakfast option was quite expensive.
Review
A fine local hotel, not...
Positives:
The location was perfect for the Soundside Music Festival but due to the change in price from when booked to current price the “virtual” card was denied and embarrassing for them to keep saying in front of others patrons. They tried to charge me twice, as a result and without the receipt I would not have been able to even stay the night. That would have been terrible because it was a surprise for my wife.
I stayed in room 413 and my wife’s best friends( who were also a part of the surprise) stayed in Room 519 Jody Slaven. There toilet was not flushing and after two visits from maintenance it kept breaking…as a result I had to fix their toilet for the three ladies. Never broke again.
I should have taken some pictures so you could see the food under the microwave and the year of dust on top of it. Unfortunately, I was more concerned about the 3 flies buzzing around the room as my wife has a phobia of bugs. This was resolved by me leaving and going to get a fly swatter to eliminate them. If the flies stayed she would NOT have stayed.
Negatives:
The aforementioned concerns listed above. Also, although I have the staff a great rating it was because they finally figure out the issue and we were able to stay. That made me very happy but the way they looked at me like they had no idea and kept trying the virtual card and it was denied over and over again. That part was embarrassing and “painful” to deal with. Especially, because I reached out to Booking.com and they assured me there would be NO ISSUES….not their fault I believe the fault lay in the arms of the people working at the hotel itself.
Review
Although,the bed was made and...
Positives:
Very convenient to restaurants and business district. Fireplace in the lobby added a comfortable touch. Staff answered questions willingly.
Negatives:
I thought the rate was a little pricey.
Review
I have stayed here eb
Positives:
Room: Nice, spacious, clean. Definitely needs a furniture update.
Negatives:
Sadly, had an awful experience overall. I parked my vehicle in the hotel's parking lot, assuming that my car would be safe. Early in the morning I was informed that my vehicle got broken into. Police arrived to the location and we inspected the vehicle together. Criminals broke my rear window, damaged the front window frame and broke the screen/computer. I requested to speak to the manager on site to watch videos and to my surprise there was no manager that day, I waited for more than two hours and the manager never arrived. Its been a week and I still haven't heard anything from management. Customer service: a disgrace.
Review
DISSAPOINTED
Positives:
We checked in for just one night. We booked a king room. It was large enough with a desk, chair, mini fridge and microwave. Parking was free.
Negatives:
The room was overall clean but the facilities need repairs and a bit of updating. The carpeting was peeling up in a section. There were some cracks in the bathroom tiling. The blinds didn't close fully. It was fine for one night. I didn't find the staff to be very friendly at check in. I wasn't told what time check out was or about breakfast. The hot tub was broken and had caution tape around it.
Review
One night
Review
Bad
Review
Exceptional
Review
Very good
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