21c Museum Hotel Chicago

55 East Ontario Street
Chicago, IL 60611, US

8.3 Rating | 4-Star Hotel |

Pet guests are welcome at 21c Museum Hotel Chicago. Pet fee is USD $75 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.

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About This Property

21c Museum Hotel Chicago is the intersection of comfort, culture and curation. A hotel where inspiration is around every corner - dine, entertain and recharge while surrounded by world-class art. 21c offers an elegant and immersive stay in vibrant River North. Unwind from the electric energy of downtown Chicago in luxe, light-filled suites and guest rooms, each with inspired design and the ultimate amenity: space to breathe. Redefine the museum experience. Open to locals and travelers alike, world-renowned contemporary artwork and of-the-moment exhibitions are accessible and free 24/7, 365. Lure Fishbar - a cosmopolitan and timeless restaurant and bar offering a world-class seafood and sushi program, premium steaks, burgers, and much more. Enjoy an after-dinner cocktail while strolling through the art galleries at 21c Chicago.

Room Types

Deluxe King (refundable)

Deluxe King - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$132.19

nightly

$920.46 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Monday, Jan 6th, 2025 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Monday, Jan 6th, 2025 at midnight and Wednesday, Jan 8th, 2025 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Wednesday, Jan 8th, 2025 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jan 8, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$920.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform 21c Museum Hotel Chicago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Extra beds are only allowed in the King Room.

Deluxe King Accessible Roll-in Shower (refundable)

Deluxe King Accessible Roll-in Shower - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$132.19

nightly

$920.46 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$920.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Deluxe Two Double (refundable)

Deluxe Two Double - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$132.19

nightly

$920.46 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$920.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Deluxe 2 Queen (refundable)

Deluxe 2 Queen - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$133.52

nightly

$929.76 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$929.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Deluxe Two Queen Accessible (refundable)

Deluxe Two Queen Accessible - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$133.52

nightly

$929.76 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$929.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Studio Suite (refundable)

Studio Suite - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$187.49

nightly

$1,305.48 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,305.48 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Deluxe Queen Suite (refundable)

Deluxe Queen Suite - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$203.30

nightly

$1,415.70 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,415.70 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Luxury Suite Accessible Roll-in Shower (refundable)

Luxury Suite Accessible Roll-in Shower - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$227.00

nightly

$1,580.70 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,580.70 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Luxury Suite (refundable)

Luxury Suite - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$227.00

nightly

$1,580.70 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,580.70 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Corner Suite (refundable)

Corner Suite - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$250.70

nightly

$1,745.70 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,745.70 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
ATM Or Cash Withdraw On Site
Accessible Rooms Through Interior Corridor Available
Air Conditioning
Air Conditioning In Public Area
Alcoholic Beverages Available
Allergy-free Rooms Available
Bar
Bathrobes
Blackout Curtains
CCTV Security In Common Areas
Carpeting
Cashless Payment Available
Closet
Clothes Drying Rack
Coffee/tea Maker
Complimentary Drinking Water
Daily Housekeeping
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Fitness Center
Free Wi-Fi
French
Gift/souvenir Shop
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating
Heating In Public Area
Hygiene Certification
Invoices
Ironing Amenities
Laundry Services
Luggage Storage & Lockers
Massage Services
Meeting/Banquet Facilities
Mini Bar
Non-Smoking Rooms Available
Non-smoking Property
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Restaurant(s)
Room Service
Room Service Available
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Slippers
Smoke Alarms
Soundproof Rooms Available
Spanish
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Trash Cans
Wheelchair Accessible
Window

Recent Reviews

Marla solo traveller January 4, 2025

Review

Very good

Christopher family with young children January 3, 2025

Review

Very good

Iva solo traveller January 2, 2025

Review

Superb

Ramune young couple January 2, 2025

Positives: I like unique art displays. Like contemporary, nice decorated room , clean and big.

Review

Was a nice stay

Sequoia review category business travellers December 31, 2024

Review

Very good

Gina family with young children December 29, 2024

Positives: Loved the rooms! Very comfortable and big!!

Negatives: The size of the gym was awesome! However, the Peloton bike needs servicing. The seat couldn’t be adjusted and was on the lowest setting… unusable! The other stationary bike was “ out of service”. One of the treadmills didn’t work as well. Vallet service not great… not very attentive!

Review

All in all, very comfortable,...

Shannon family with young children December 23, 2024

Review

Exceptional

Natalie group December 16, 2024

Positives: It was clean, comfortable and the staff were great. Great location for shopping and site seeing.

Review

We had a great experience...

Amina review category business travellers December 12, 2024

Review

Exceptional

Federica group December 11, 2024

Review

Exceptional

Andra review category business travellers December 9, 2024

Positives: Location was ok

Negatives: Called multiple times to the front desk…no one answered. Bed was super hard and comfortable. Cold shower in the morning.

Review

It was ok

Mary family with young children December 9, 2024

Positives: Hotel staff was super nice and it was a pretty hotel.

Negatives: N/A

Review

Superb

Jimmy young couple December 9, 2024

Positives: It was so clean, best hotel shower. Bed was crazy comfortable

Negatives: It was small

Review

Superb

Kylee family with young children December 8, 2024

Positives: Staff amazing

Negatives: Old facility run down

Review

Passable

Marilyn with friends December 7, 2024

Positives: Good location

Negatives: Room wasn’t as nice as last stay.

Review

Staff very good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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