The Palmer House Hilton
17 East Monroe Street
Chicago, IL 60603, US
Chicago, IL 60603, US
The Palmer House Hilton is pet friendly. Pet fee USD 50 per accommodation, per stay. Pet weight limit is 75 lbs.
Reserve a room
About This Property
Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.
Room Types
Hip and Historic Single (refundable)
1 King Accessible with Roll in Shower (refundable)
Hip and Historic King (refundable)
2 Double Accessible with Bathtub (refundable)
2 Double Accessible Roll in Shower (refundable)
Hip and Historic Double (refundable)
Deluxe Room - 1 King Bed (refundable)
Executive Level King (refundable)
Hip and Historic 2 Bed 2 Bath (refundable)
Deluxe Rm - 2 Double Beds (refundable)
Executive Level Double (refundable)
Premium 2 Bed 2 Bath - 1rm (refundable)
Hip and Historic Suite King (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Video Game Console
- Wheelchair Accessible
Recent Reviews
Positives:
Love the historic lobby. We could spend days there.
Review
Superb
Review
Exceptional
Positives:
The location was great. Housekeeping staff were friendly and everything was clean. Inside the building there is a Starbucks, candy store, and gift shop. The hotel also has a coffee shop, restaurant, and bar.
Negatives:
The Front desk staff were not very friendly. The hotel charges an amenity fee of $25 per room per day but gives you credits for the spa, food, and laundry service. However, some of the amenities were not available during my stay so I had to pay the fee without getting the benefits.
Review
Beautifully classic hotel
Negatives:
Price for an older room was a bit high.
Review
Very good
Positives:
Great place overall
Negatives:
All great
Review
Will go back for sure
Positives:
Everything! It was all decorated for Christmas and was beautiful!
Negatives:
The room was a little small
Review
I love The Palmer House!
Positives:
Comfy beds, covered heated parking, place is stunning, decent food, nice staff.
Negatives:
Plugs were all very loose in entire room, view was awful of a back alley and 13 floors up in disabled room. 13 floors up? Ok wheelchair people good luck getting down in a fire. Lots of empty shops inside building, No coffee machines in room and no free coffee in lobby. Train was unreal at night shaking the room and very loud no way to avoid it
Review
Good
Review
Superb
Review
Superb
Positives:
Not much. Centrally located.
Negatives:
The elevators were always full and very slow. Wait time for breakfast was an hour and twenty minutes. Walls were very thin and I heard the people next door having relations.
Review
I cut short my vacation...
Review
Exceptional
Positives:
everything food was great and staff.
Negatives:
my room wasn't clean. The carpet was dirty and a pizza was left in the refrigerator
Review
Will return
Positives:
The Tuba Christmas concert was really about it.
Negatives:
We stayed here 2 years ago, big difference this time. We had to pay $40 just to have a microwave in our room. They did bring it up after 1st request....but still called us 4x and texted 2x to make sure we got it.......Kicker....they still brought up a 2nd one. My husband had to argue with that gentleman that we indeed did get one already. Had to ask 3x for t.p. only 1/2 roll in br when we got here. No one knows what the other person is doing. Husband was down waiting for a delivery we placed with CVS. He didn't have his phone, but I needed to tell him the delivery driver had car issues. I called guest services, only button marked on the phone for guest services, and the guy who answered informed me they couldn't go tell my husband to come back to room, who was just across the front desk where deliveries are left, cuz they don't do that. I'd have to walk down there. (We were on 16th floor and I have a very bad knee) So I did. The temperature in the room..... We froze cuz at 69 it was freezing at 70 we were sweating bullets!! Tablets come in room, useless....
So, no microwave, no coffee pot, no toilet paper in rooms. Had a fridge, with no shelves. Just very very unhappy. The Hampton Inn a couple blocks away would have been much much cheaper!!!! I don't recommend Palmer House. We did order breakfast the first morning to be brought up to the room. It arrived nice and hot, what little portions you got. It was good, but EXPENSIVE!!!!! NOT A RECOMMENDED PLACE TO GO!!!!
Review
DO NOT RECOMMEND
Review
Exceptional
Review
Exceptional
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