The Palmer House Hilton
17 East Monroe Street
Chicago, IL 60603, US
Chicago, IL 60603, US
Pet guests are welcome at The Palmer House Hilton. Pet fee USD 50 per accommodation, per stay. Pet weight limit is 75 lbs.
Reserve a room
About This Property
Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.
Room Types
Hip and Historic Single (refundable)
Hip and Historic King (refundable)
2 Double Accessible Roll in Shower (refundable)
Hip and Historic Double (refundable)
Deluxe Room - 1 King Bed (refundable)
Hip and Historic 2 Bed 2 Bath (refundable)
Deluxe Rm - 2 Double Beds (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Video Game Console
- Wheelchair Accessible
Recent Reviews
Positives:
All the staff were wonderful. From checking in, valet, housekeepers ,the express breakfast place inside were all 100/10. Hotel employee who checked us in was especially kind as it was our first time staying here and exceeded our expectations during check in.
Negatives:
Parking isn?t great as there is only 2 options and they were a bit pricey but that might be normal for a downtown hotel. Also wish the room was a bit more updated as there was no fridge in the room.
Positives:
Friendly staff and beautiful building! Great location also
Negatives:
Multiple plug ins did not work in room.
Positives:
The location in the loop area is great, its an old hotel with lots of character.
Negatives:
We booked a double bed and the double they offer is a single, would not fit two people. Had to go and upgrade to a king room for $--a day. Also the hotel changes a $25/day reservation fee. Be very careful what you are booking.
Positives:
Style and character of hotel.
Negatives:
Porters restaurant closed all the time. Limited bar menu. Lockwood restaurant very limited in menu items. Lockwood not always open. Did not get $25 dollars off per day as coupon to bar and restraunts as told by main desk. Room was lacking fridge etc
Positives:
The location was central and I loved the history. We upgraded our room to a MUCH larger room with 2 bathrooms. Well worth the small charge. Breakfast was good and reasonably priced.
Negatives:
The rooms were a bit dated.
Positives:
Its downtown.
Negatives:
It was old didnt smell good, no fridge or microwave the hygiene supply was not enough and I paid an additional 75 dollars I was unaware of so it restricted a couple things planned.
Positives:
The beauty of it and the location.
Negatives:
When checking in we were offered the chance to upgrade our room for a small fee, we opted to take the upgrade. There was no mention of extra charges and taxes being added on to that cost (as I had already paid taxes on my initial purchase)
Positives:
Great location
Negatives:
This hotel desperately needs an upgrade. This old hotel tries to be a classic but needs upgrading bad. Run down bathrooms in the rooms, old appliances, weak water pressure, water doesnt get hot enough. You
Positives:
Architecture, staff and location
Negatives:
No coffee in room; lobby yes, but room, no.
Positives:
This hotel was beautiful. The people working here were so nice. There was a lot of fascinating history to explore and the location was perfect for exploring the city.
Negatives:
The ONLY complaint I have is that our room was very musty or sewer-like smelling. We were upgraded though to the 23rd floor and the hotel is very old, so I can't complain. $10 - $12 a beer and $6 for a mini can of pringles is a bit steep!
Review
This guest did not leave comments about this hotel.
Positives:
Awesome location! The lobby was amazing, so beautiful!
Negatives:
The room did not appear to be updated in a long time. The room was small and the furniture was big. Not crazy about the resort fee that was charged on-site. This was explained at booking.
Review
This guest did not leave comments about this hotel.
Positives:
This is a a beautiful hotel that surpasses our expectations every time. We have such a wonderful experience at this beautiful hotel that we keep coming back! From the ambience, to the breathtaking lobby, you will have a wonderful experience!
Positives:
Great location, historical
Negatives:
The shampoo, body wash and shower gel in the bathroom was watered down by a lot to almost water. I did not like the extra $29 hotel charge from hotel that is mandatory. We had to get something from food or drinks because we were already charged.
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