Holiday Inn Express & Suites Jacksonville
2501 Holliday Lane
Jacksonville, IL 62650, US
Jacksonville, IL 62650, US
Pet guests are welcome at Holiday Inn Express & Suites Jacksonville. Pet fee USD $20 per pet, per night. The number of pets allowed is 2. Dogs only. *No pet weight limit. Dogs may not be left unattended in room. Dog potty area on property.
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About This Property
An indoor pool and fitness center are featured at this hotel in South Jacksonville. The Morgan County Fairgrounds are 5 mi away from the hotel. Free WiFi access is available. A Flat-screen TV and a desk are provided in each room at Holiday Inn Express & Suites Jacksonville. Select rooms include a sofa, microwave, and refrigerator. Extras include bed linens and ironing facilities. At the Jacksonville Holiday Inn Express you will find a hot tub. Other facilities offered at the property include meeting facilities, dry cleaning, and laundry facilities. The property offers free parking. A complimentary breakfast is included each morning. Jacksonville Community Park, with a famous Ferris wheel, is 5 minutes’ drive away. Central Jacksonville and the Jacksonville Golf Course are within 3.1 mi of the property.
Room Types
1 King Bed Leisure Non-Smoking (refundable)
Standard (refundable)
2 Queen Beds Non-Smoking (refundable)
1 King Bed Suite Non-Smoking (refundable)
1 King Bed Suite With Sofa Bed Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Babysitting/Child Services
- Blackout Curtains
- Body Thermometer Available
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Horseback Riding
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms Available
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
The bed was to soft like it needed a new mattress. Pillows were also Terrible! What?s the point of a pillow if when you lay your head on the pillow you head goes all the way down.
Positives:
The young lady who checked us in. She was nice and helpful. Apologietic for the lack of services.
Negatives:
The elevator and pool were not in service. The furniture is old and warn.
Positives:
good location for my travels- staff was very accommodating
Negatives:
they should review their elevator service contract- according to staff their elevator was out for at least 5 days- that's a code violation in most jurisdictions- also would have been nice to know in advance; would have liked a better variety for breakfast
Positives:
Nothing was good.
Negatives:
No hot water. Hair in tub and on bedding. Door would not locked. Room not clean, old tv. Breakfast was cold not hot.
Positives:
Staff were very friendly, room and entertainment areas were very clean.
Negatives:
Hot tub was broken and pool was very cold. The room temp was hard to manage with just the window unit. So hot at night since its winter.
Positives:
Breakfast was great.
Negatives:
There were tiles that were broke in our bathroom, need replaced. Ran out of hand wash. Our trash wasn't taken out, as we stayed a couple of nights.
Review
Over all great. Just a few improvements is all.
Positives:
Starting show its age. Nice clean. Hotel was doing updates in the common lobby area.
Positives:
breakfast good, location good. It was not clean as I expected.
Review
Disappointing
Positives:
The staff was great. We were highly disappointed. The main reason we stayed at this hotel was for the hot tub advertised. However the hot tub was out of service but yet the advertise they had one.
Negatives:
Only reason we selected this hotel was it had a hot tub. However the hot tub was out of service when we arrived. Had we known that we would have reserved somewhere else. They would not compensate us or refund the room so we could go somewhere with a hot tub.
Review
Very disappointing
Positives:
Location
Negatives:
Hot tub didnt work. Cleanliness was not the best. Water in the shower never got hot.
Review
Overall it was just ok.
Positives:
It was close to our destination.
Negatives:
We arrived shortly after 3 p.m. for check in. Once I checked in the front desk lady told me that my room was not ready and didnt know when it would be. I told her I would wait off the side so that someone who did know could tell me. Housekeeping did go check on the room for me and let me know it was ready. Once we located the room we had troubles getting the key card to work, but did get in. Upon entering the room we when noticed a broken window and the screen had been cut out. We opened the fridge to put drinks in and water came out because it had been thawed and was hot. I went to retrieve more belongings from my car when I tried to get in my room the door locked flashed red and then just stayed red. I couldnt get into my room. The front desk lady didnt understand what I meant by broke and just reset my keys. When I went upstairs and tried again it didnt work and stayed red. She finally came up and tried to reset the door lock, but failed. She then moved us rooms and just gave us new keys. She never asked how we would get back into the room or tried to help us get into the room. Thankfully my husband was in there. The hot tub was closed with yellow caution tape haphazardly wrapping around it with disgustingly green water in it. The pool area had no towels even though several guests had told the front desk staff. The hotel was extremely overpriced. We go every year to that hotel for a tournament. Next year we will find a place to stay.
Review
This hotel was very overpriced and has lost the business of at least one baseball team.
Review
Good
Review
Good
Positives:
The hotel was clean enough, but it was bargain basement in every way....except price which was ridiculously high...it would have been a lot in a big city for a nice hotel. For a lousy hotel in a small town it was really absurd
Negatives:
More than i have paid in Paris or NY--an absurdly high price for such a lousy hotel in such a small town. Cracks in the wall, not enough towels, bargain basement amenities, lousy coffee, curdled cream, curtains that leaked light...just really a sad hotel experience, made far far far worse by the absurdly high price.
Review
if you can avoid it, do so
Positives:
easy location off the freeway
Negatives:
the facility was well worn but the rooms were clean.
Review
adequate for our overnight stay
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