OYO Hotel South Bend - Campus

Negatives: They charged me twice the amount and didn’t give me any receipt, so now neither bookings nor the hotel is responding to the double charge. Really bad experience with the management of the place.

Negatives: Everything was terrible! The very rude receptionist told me their card payment system was down so I had to go and get cash from an ATM next door. The beds had pubes through them, spots over the sheets and pillows and the shower was not something you'd like to put bare feet into. The amenities included a half used tiny shampoo bottle. And the room stunk pretty bad. The place seems mostly inhabited by permeant guests who hang around the motel balconies. We assumed our room would get robbed when we left the place so we took major valuables with us. it certainly did not feel like a safe place. We later decided to go and find another hotel, collected our stuff and left there. Then they charged my credit card for a full night's stay, despite me already paying them cash! It's a horrible dump run by an incredibly receptionist, and it's a con.

Negatives: A very bad place to sleep. Noisy rooms (no sonorization at all), even entering light from the street through a closed door. Dirty room and bathroom, including shower with missing bulb, broken hangers, dirty shower plate, dirty walls (including with writings left by guests), insects in the room. The bed sheets were old and with spots. Unstable WiFi. No pool available (despite advertized). Very poor reception and unfriendly receptionists. This motel should be just closed down to be consistently renovated.

Negatives: It was the worst stay I've ever had. It's not safe, clean or comfortable and generally in very rough condition. This place is decaying rapidly with ownership doing the bare minimum to maintain it. The hotel is large, but most of the rooms seem to be out of order due to disrepair. SAFETY The door was damaged and you can see to the outside, the peephole was painted over, the extra lock has been removed. The people staying here are pretty rough and rowdy. When I first pulled in to unload my things, a man came up to me angrily yelling that's my wife spot. I said "I wasn't aware there is delegated parking here", to which he angrily replied "we live here man!". I didn't want smoke over a parking spot so I moved immediately without replying. This set the tone of my interactions with people staying here. I stayed in my room with the shade down and avoided eye contact with everyone here. CLEANLINESS Disgusting. The bed was full of bodily fluid stains and cigarette burns. I took a photo of the neighbors bed while they were cleaning the room and saw that it was drenched in blood stains. I saw multiple roaches. The counters were sticky and had not been cleaned. I received one stained and ragged towel for my 5 night stay. There is a bad odor to the room. Even the lobby when checking in is dirty and in disrepair. ROOM The light switch didn't have a switch plate on it. There were multiple holes in the wall. The furniture and bed were uncomfortable. The shower had good solid water pressure, but the temperature varied from chilly to scalding with no way to keep it stable. Its also small and the liner doesn't seal so the floor gets soaked every shower. When I say they do the bare minimum here, I mean it. A switch plate for a light switch cost less than $1 and takes 2 screws to install. They had 2 out of 3 light bulbs in the bathroom, to save cost on an extra light bulb I presume.

Negatives: Paid for double room with two beds. Was given a single in the very back. (This was extremely rude.) There was a large glass table top just propped up against the wall. No table. No chairs to sit in. No remote for the television. No phone to call out while my cell was charging. Room had recently been sprayed for bugs. I'm Asthmatic, so I had difficulty breathing properly. After grabbing food and coming in the door, there was a roach that ran across my pillow. I brought it up to the young man working that I'd like to be moved. He told me no, they were full, and to check back at 1PM the next day. Lights didn't work correctly. Sink faucet was broken and sprayed every direction in a violent manner. I'm not someone to make a big deal about things, but because this was just so unprofessional and I'm still dealing with it. I have to go back and forth with the corporate people to get the one day I didn't stay there at all, refunded.

Negatives: Absolutely not. Called the health department on that place. Cockroaches everywhere. No toilet paper, things falling off the walls. Door hand been kicked in. Junkies and prostitutes. Place should be torn down.

Negatives: There was not one thing about that hotel. Not one thing, it should be shut down. It shouldn't even be open. You shouldn't even have it on your site