Suburban Studios Louisville East
9801 Bunsen Way
Louisville, KY 40299, US
Louisville, KY 40299, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Reserve a room
About This Property
Located in Louisville, 10 miles from Louisville Mega Cavern, Suburban Studios Louisville East provides accommodations with free WiFi and free private parking. This 2-star hotel offers a 24-hour front desk. The hotel features family rooms. Selected rooms come with a kitchen with a fridge and a microwave. Louisville Zoo is 10 miles from the hotel, while Louisville Slugger Field is 11 miles away. Louisville International Airport is 12 miles from the property.
Room Types
Standard Room (refundable)
Standard Room (refundable)
1 Queen Bed - Efficiency, Non-Smoking (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Cashless Payment Available
- Cleaning Products Available
- Daily Disinfection
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
I think the property is located in a nice area of town.
Negatives:
I think the management is terrible. I think they have poor customer service. The manager is unprofessional and has issues controlling his emotions.
Upon my first stay there, the manager unlocked the door and walked into the room with my girlfriend in her BRA and PANTIES! He then said he could walk in anybody’s room as long as he knocked once. She was really scared and couldn’t sit in the room alone after that.
I filled a complaint with Choice Hotels (parent company) and they were apologetic for the way the manager handled things and assured me that I would never have issues again and give them an opportunity to correct the manager.
I book another stay reluctantly because of the price. When we get there we are given a key and told the room is in the basement. No room with that number in the basement. The front desk clerk apologized and said we’re in the building across the street. As we’re walking across the parking lot, following the correct directions this time, my GF and I hear loud arguing from the building. We enter the building. The arguing is louder. We get to the end of the hall and directly across from the room was a violent domestic dispute.
We return to the front desk and ask for a different room. I didn’t find it safe to lay your head down across from strangers whom are fighting. They continued to push the room on me and my GF even after I told them about the PTSD I had from my neighbors having a double homicide years ago over a domestic dispute.
For 45 minutes we sat in the lobby with them refusing to offer any alternative other than staying across from a couple who were clearly beating each other up. It wasn’t until I had booked another room at a different hotel that they magically had another room. I asked for a refund and it took 22 calls to booking.com, 33 days, and 5 conference calls with booking.com and the hotel, because the hotel manager was being extremely difficult and unprofessional.
Review
I would not stay here...
Positives:
Very clean apartment type studio in a quiet location. My really like the room setting.
Negatives:
Kitchen ustensiles could have been put in the kitchen cabinet not in the office
Review
It was good.
Positives:
Location was close to Louder Than Life grounds. Staff was wonderful- very pleasant, professional, kind. I didn't bring any concerns or complaints to staff so I am not sure how they would have handled it.
Negatives:
The whole building smelled like old cigarette smoke. Rooms were a bit outdated. I bought lysol wipes and sanitizer spray to be more comfortable. The bed was the most uncomfortable bed I've ever slept in- it felt like sleeping on a park bench. The shower water pressure was terrible and the drain was full of hair. I wore white socks on the carpet and they reflected the fact the carpet needs to go! The room was smaller than I expected, but for the price it was alright. Also, there is NO breakfast so that needs took off the list.
Review
Staff was top notch &...
Positives:
Everything was clean and comfortable and the staff was very friendly
Negatives:
Could use an update on stove, TV, counter tops, etc. But everything was well kept so still very nice
Review
Clean and well kept, slightly...
Positives:
The price was pretty great for the area and considering events going on in the area. I really appreciated having a full size fridge and a stove as well.
Negatives:
There arent any ice machines. I could hear the people above me the entire time. The exhaust fan in the bathroom also did not work so every time I showered it would be humid in there for a good while
Review
Worth the price.
Review
Good
Positives:
As a disabled veteran, my wife and I were very happy that our Convention was held right next door!
Negatives:
No response
Review
Very nice and comfortable place...
Review
Good
Positives:
Had a fridge and microwave. Very comfortable bed.
Negatives:
It's advertised as a studio with a kitchen, but there are NO pots/pans, silverware, cups etc.
Review
Good value for what you...
Positives:
There to work during the Kentucky Derby. The staff was great, and location was exceptional. A little older and Hun more of an extended stay type for people. For our purpose of basically somewhere to sleep after working 15 hours, it was great.
Review
If I was on vacation,...
Positives:
It was very nice
Negatives:
Nothing
Review
It was great!
Positives:
Everything the owner the staff room service everything was spectacular no complaints!
Negatives:
Loved all employees service and awesome clean rooms
Review
Book here awesome experience
Positives:
good location. easy access. lots of stores and restaurants close by. bed was comfortable. staff was very friendly and helpful. easy parking.
Negatives:
the room was fine. just no kitchen pan/dishes or anything and you could tell oven is old and hasn't been used. presence of spider web on bottom of the oven. the sofa bed was very uncomfortable. the toilet wasn't set right and was moving. the carpet was dirty. it's not a bad location but hotel could use an update. and it was overpriced but probably because it was derby week. the hallway also smelled like smoking although there's a sign that says no smoking within 100 meters of the door but there were always smokers right by the door.
Review
convenient for a quick stay...
Review
Superb
Positives:
Location was great! Staff was friendly & explained everything in detail & was very attentive! Liked the free coffee in the am.! Felt safe being there!
Negatives:
Room was ok but needed an update! Rug needed to be replaced very badly as there were stains on it & you needed footware to feel comfortable walking on it! Bathroom door had a large hole in it like it was punched! All in all it needs to be refurbished! Furnished & tables were very outdated!
Review
It was a nice stay...
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