Tru By Hilton Lake Charles
1220 W. Prien Lake Rd.
Lake Charles, LA 70601, US
Lake Charles, LA 70601, US
Tru By Hilton Lake Charles is pet friendly. Pet fee is $75/stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Reserve a room
About This Property
Tru By Hilton Lake Charles is located in Lake Charles, 1.8 miles from L'Auberge Casino and 2.5 miles from McNeese State University. With a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi. The property provides a 24-hour front desk, an ATM and luggage storage for guests. All guest rooms will provide guests with a fridge. For guests' convenience, the hotel has a business center. Lake Charles Civic Center is 3.1 miles from Tru By Hilton Lake Charles, while Bord Du Lac Park is 3.2 miles away. Lake Charles Regional Airport is 4.3 miles from the property.
Room Types
2 Queen Beds (refundable)
1 King Bed (refundable)
1 King Accessible Hearing Roll in Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Positives:
The room was excellent
Review
I had an amazing time
Positives:
Liked the location
Negatives:
Ran out of breakfast food and coffee pots were empty.
Review
Pleasant
Positives:
Staff was very friendly.
Negatives:
Wall are very thin. I heard the tv from the room next door most of the night. Then EARLY morning talking. Did not sleep well at all.
Review
Not much sleep, Noisy!
Review
Exceptional
Review
Exceptional
Positives:
Room was clean but the TV controller was a bit confusing
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
Safe and well lit parking lot
Negatives:
No complaints
Review
Exceptional
Review
Exceptional
Positives:
Cleanish hotel I’ve EVER stayed in! Friendly staff!
Negatives:
It was perfect
Review
Fabulous
Review
Exceptional
Positives:
Nothing. The customer service were rude and unprofessional and scamming. They called to tell me that they will cancel my room if I don’t call back at noon because my credit card had a hold to prevent fraud charges for out of states traveling Transaction. I was on the road and couldn’t call her back with a credit card so thinking they will cancel the booking. Come to find out, they ran my credit card again at 1p and it went through but they don’t have the audacity to call me to let me know. Thinking my room got cancelled, I had end up sleeping in my car that night. This is very rude and unprofessional. They can call me to demand money and tell me they will cancel my room but they can’t call me to tell me the credit card went through and my reservation is still valid? What kind of rude and unprofessional business is that?
Negatives:
The staffs are very rude. A Danielle person call me to tell me that she will cancel the reservation at noon. I wasn’t able to call back since I was on road. Thinking it was cancelled, I didn’t check in. Come to find out, when got charged for the room. Spoke with the mgr Silvia and she was rude and didn’t bother want to help. Told me, I will be charged and no refund. I didn’t authorized your to rerun my card. Your didn’t bother to call me to notify me after you told me it will be cancel at noon if I don’t call back. Scam scam scam.. they will call you to demand money but they won’t call you to notify you if everything is okay and I still had my reservation. This is very unprofessional business.
Review
This trừ Hilton staffs really...
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