La Quinta Inn & Suites by Wyndham Salisbury

Negatives: Close It DOWN!!!

Negatives: Horrible condition, horrible location.

Negatives: The smell and the filth hallways smelt like urine bedroom scent was unbearable

Negatives: The toaster was slow and the breakfast was next to cook when you dip it up. I was not happy with that or the construction going on at the hotel. I remember this hotel used to be cleaner than this. We weren't told it was under construction. We thought breakfast would help make up for it but it didn't,., disappointed.

Negatives: The carpet in the hallway had a "less than clean" smell.

Negatives: Water pressure was light. No shelving in the shower.

Negatives: When we tried to check in, we were told that there was no reservation for us. They were fully booked and turned us away. I showed them the confirmation you sent. Again they said that their system had closed for the day and were receiving no confirmations. We had to find another hotel! We want our credit card credited back for the charge for the booking.

Negatives: The floor we stayed on was under construction. Two hallways on the floor were shut down with furniture and mattresses in the hall and by the elevator. We had two beds. The first one's mattress sunk in the middle making it hard to sleep. We moved to the next bed which was better. There was noisy residents next door to us. They came in a little after 2:00 am. At about 3:00am we called the front desk. A staff member came up and asked them to keep it quiet. They were quiet for about 10 mins and started making noise again. They then moved to the parking lot and began making noise directly below our window. I never went back to sleep and had to be up at 5:00am to make the Ocean City car show parade at 7:30 am. We called the manager later from Ocean City and complained. We were told the best they could do was to allow us to leave without being charged for the second night of a two night stay but we had to be out of the room by 11:00 am. They could've at least offered to move us to another room. This was at 10:15am and we were about 40 mins. away if driving the speed limit. We made it there before 11:00 am, checked out, drove back to Ocean City, checked into a different motel, and returned to the show.

Negatives: Renovations so under construction including pool.

Negatives: I requested early check in due to my scheduled events when I made the reservation I arrived early and wasunable to check in. Joseph "The night auditor" was rude and unprofessional as I slept in my car right outside the front door he was observed 4 times taking a smoke break. Not once did he come over to my car to update me concerning lodging. Nor was I even offered FREE breakfast while I waited, but I did make him aware of my appointment. I took a meeting in the lobby of the hotel. WHICH IS UNDER CONSTRUCTION and housed the crew. By morning crew was late but was made aware of my situation during changeover w/Joseph and not once ( 2 ladies) who NEVER came over to acknowledge me. Around 900 I went to the desk and was 1st told by the lady who said she was the manager that she did not anything about me because she just got there and told to "LOSE THE ATTITUDE OR I CAN LEAVE HER HOTEL". After waiting over 5 hours that response did not sit well with me GET OUT and "I'm turning off your WIFI ACCESS" but at 1st she stated that she did not know about my situation. And she CAN'T HELP WHAT I REQUESTED. And again due to my attitude "I CAN GO, GET OUT". I admit I was short with her BUT AS A MANAGER AS SHE CLAIMS she represents the La Quinta brand and you should think about that. My room had no clock, no phone, WI FI issues due to hotel renovation, the add says pool, game room etc. And the marqee oustside of the hotel shows the same but due to renovations these things are not acessible. The ice machine is broken and says to go to the next floor, well it' too is broken I have to go 2 flights os stairs. This hotel allows pets and the dog was left in the room unattended and barked continuously. Management even came up stairs due to situation, another dog,Pit Bull with MANGE and no muzzle is being walked through the hotel outside to relieve himself by a young boy not a MAN.

Negatives: Current under construction understand not much could be done about that

Negatives: Checkin process was easy and the staff were friendly and professional.

Negatives: It is under construction