Candlewood Suites-West Springfield

572 Riverdale Street
West Springfield, MA 01089, US

7.6 Rating | 2-Star Hotel |

Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.

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About This Property

Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield, an IHG Hotel provides concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 2-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a fridge, a dishwasher, a coffee machine, a bath, free toiletries, a flat-screen TV with cable channels and Blu-ray player. A seating area is available in the rooms, while selected rooms are equipped with a DVD player. Guest rooms include a private bathroom, a hairdryer and bed linen. Candlewood Suites-West Springfield, an IHG Hotel has a grill. A variety of activities can be enjoyed on site or nearby, including hiking and casino. The Big E is 3.1 miles from the accommodation, while Wintonbury Hills Golf Course is 22 miles away. Bradley International Airport is 12 miles from the property.

Pet Amenities

Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.

Room Types

1 Queen Bed Studio Suite (refundable)

1 Queen Bed Studio Suite - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$135.66

nightly

$931.56 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Dec 22nd, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Sunday, Dec 22nd, 2024 at midnight and Monday, Dec 23rd, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Monday, Dec 23rd, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 23, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$931.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

1 Queen Studio Suite Mobil Access Tub (refundable)

1 Queen Studio Suite Mobil Access Tub - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$135.66

nightly

$931.56 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$931.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

1 Queen Bed 1 Bedroom Suite (refundable)

1 Queen Bed 1 Bedroom Suite - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$159.00

nightly

$1,091.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,091.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

2 Double Beds Studio Suite (refundable)

2 Double Beds Studio Suite - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$159.00

nightly

$1,091.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,091.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio Suite (refundable)

Studio Suite - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$159.00

nightly

$1,091.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,091.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Queen Mobility Accessible Roll In Shower (refundable)

Queen Mobility Accessible Roll In Shower - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet varies based on length of stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$159.00

nightly

$1,091.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,091.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Accessible Bathtub Available
Accessible Rooms Through Interior Corridor Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
BBQ Facilities
Babysitting/Child Services
Bar
Bathtub
Blackout Curtains
Books, DVDs, Music For Children
CCTV Security In Common Areas
Car Rental Available
Casino
Coffee Shop
Coffee/tea Maker
Concierge Services
Contactless Check-in/out
Convenience Store
DVD/CD/Blu-ray Player
Daily Disinfection
Designated Smoking Area
Desk/workspace Available
Dining Table
Dishwasher
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Fitness Center
Fold-up Bed Available
Free Face Masks
Free Parking
Free Wi-Fi
Game Room
Gift/souvenir Shop
Golf Course
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Hiking
Hygiene Certification
Invoices
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Linens
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Recreational Features
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Room Service
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Seating Area
Separate Dining Area
Separate Shower/bathtub
Shops On Site
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Soundproof Rooms Available
Spa/sauna
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Swimming Pool
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Tennis Court & Equipment
Ticket Services
Toiletries Provided
Tour Services
Trash Cans
Vending Machine
Wake Up Call
Walk-in Shower
Wheelchair Accessible

Recent Reviews

Crystal Business Traveler April 14, 2024

Review

This guest did not leave comments about this hotel.

Carly Family with Young Children October 24, 2023

Positives: The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.

Negatives: You can hear everything. People walking around upstairs and in hallway. I did not like that the property uses third party booking sites but does not have policies up to date. If youre booking here check website or call hotel to verify policies or they could not be accurate. They also dont state that its a card only hotel, no cash. Also no breakfast, they have a store.

Review

It was mediocre, I dont believe I will book here again.

Kristen Traveling as Couple October 16, 2023

Positives: Clean and neat

Negatives: Mostly clean on the outside. Inside was very clean

Review

Good

Mike Family with Young Children October 1, 2023

Review

Exceptional

Kevin September 18, 2023

Review

Very good

Ralph Traveling as Couple September 17, 2023

Positives: Very comfortable and a great location!

Negatives: Nothing to dislike.

Review

Exceptional

Vaz Traveling as Couple September 16, 2023

Review

Very good

Robert Traveling as Couple September 10, 2023

Positives: no breakfast, location was good. Plenty of restaurant choices.

Negatives: Hallway carpets need replacing. Hallway walls need painting.

Review

Would definitely stay again.

Manuel Family with Young Children September 5, 2023

Review

Perfect

Heriberto Traveling as Couple September 4, 2023

Positives: The staff was very courteous and friendly

Tracy Traveling as Couple September 3, 2023

Review

Perfect

Tracy Family with Young Children September 3, 2023

Positives: The rooms were clean. The bed was super comfortable. I loved the fact that the hotel had washers and dryers. The front stall were amazing.

Review

Great stay would stay again

Colon Business Traveler September 1, 2023

Review

Perfect

Virginia August 26, 2023

Positives: Laundry facilities, kitchen,

Negatives: Not enough lights in room, no exhaust fan in bathroom.

Review

We enjoyed our stay.

Colon Business Traveler August 25, 2023

Review

Perfect

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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