Hilton Garden Inn Madison
320 New Mannsdale Road
Madison, MS 39110, US
Madison, MS 39110, US
Pet guests are welcome at Hilton Garden Inn Madison. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Hilton Garden Inn Jackson-Madison has a fitness center, shared lounge, a terrace and restaurant in Madison. With a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool and a 24-hour front desk. At the hotel, each room has a desk and a flat-screen TV. At Hilton Garden Inn Jackson-Madison rooms have bed linen and towels. The daily breakfast offers buffet, à la carte or Full English/Irish options. Mississippi Coliseum is 13 miles from the accommodation, while Mississippi Veterans Memorial Stadium is 12 miles from the property. Jackson-Evers Airport is 16 miles away.
Room Types
2 Queen Beds (refundable)
1 King Bed (refundable)
1 King Mobility Accessible W/Bathtub (refundable)
1 King Accessible Roll In Shower (refundable)
1-Bedroom Suite with King Bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Japanese
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Positives:
I liked that they had a room available until I was in the dirtiest hotel room I have ever been in.
Negatives:
The room was filthy enough that we even questioned whether the sheets had been used by previous guests without being washed in between which resulted in a very uneasy nights sleep. Checked in past 9pm, go to take a shower first thing and discover two large palm sized globs of hair plastered to the shower wall. Tired from driving 10 hours into the night until we got to the hotel, we dont want to cause a fuss that late about an unclean shower, so we scrape previous guests hairballs off the shower with tissues and think were good. Get in the shower and there are more globs of other peoples hair all over the inside of the cloth shower curtain. Okso we just try not to touch it so we can shower and sleep. Should have contacted the front desk right away after all. Further use of the bathroom and room reveal filth left before our useprevious guests toothpaste spit along the sink backsplash, goop smeared across the mirror, other peoples hair on the floor, grape sized crumbs on the floor from previous occupant, and the ac never went below 73 degrees fahrenheit in the 12 hours we were in the room though we were assured by hotel staff the ac would go as low as 68. IF our room was cleaned at all, then the only cleaning that was done was the trash had been taken out and HOPEFULLY the sheets were changed. Sadly debatable but hey, at least the plastic bag of garbage was changed. Would rather have dealt with that instead of other peoples mounds of hair, spit, and old half eaten biscuit pieces under my bare feet. Number one filthiest hotel room I have ever checked into. Maybe they thought we wouldnt notice since we checked in so late? We should have said something asap but we know how consistently crappy people treat customer service and hospitality workers these days that we didnt want to make a fuss for the staff. Well guess its either that or toss and turn in a filthy hotel room all night all the while questioning whether youre sleeping in someone elses used sheets!
Review
Front desk staff was nice, room was disturbingly unclean and filled with filth from previous guests
Review
Exceptional
Review
Perfect
Positives:
Super clean, nice hot shower snd the staff were helpful and attentive to our needs!
Review
Exceptional
Negatives:
did not eat...too pricey
Review
enjoyed our stay... mattress too firm for us... felt safe on the property
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