Sonesta ES Suites Reno
9845 Gateway Drive
Reno, NV 89511, US
Reno, NV 89511, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Just 5 miles from Reno Airport, Sonesta ES Suites Reno has daily hot breakfast and rooms with well-equipped kitchens. Amenities include a fitness center with sports court, 24-hour market, heated outdoor pool, and Free Wi-Fi. Sonesta ES Suites Reno's spacious guest rooms include a microwave, fridge and stove-top. Rooms are also equipped with a cable TV. Guests can relax with a free coffee by Sonesta ES Suites Reno’s lobby fireplace, or on the outdoor terrace. The on-ramp to Highway 395 is 500 feet from the hotel. Downtown Reno is a 20 minutes’ drive, Lake Tahoe is a 40 minutes’ drive.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Mobility / Hearing Accessible Studio Suite Queen Bathtub (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- CCTV Security In Common Areas
- Cashless Payment Available
- Children's Playground
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Deadbolt On Doors Available
- Designated Smoking Area
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Invoices
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Telephone
- Tennis Court & Equipment
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
It was great…brand new
Negatives:
Except for the room, there wasn’t much else there.
Review
A great place to stay...
Review
Efficient accommodations
Review
Very good
Negatives:
No security, we had a horrible first night and had to call the police which took over an hour to respond. big party 5-7 males and females were outside in the courtyard, with loud music and narcotics use, cursing and alcohol use after 10pm. One small female manager was on-duty as a manager and could not speak with the group. They need to hire a security company to handle situations like this when the police cannot.
Review
Very good
Positives:
good food, lots of variety.
Negatives:
back door key system didn't work 80% of the time!
Review
good location easy access from...
Positives:
Decent place to stay. One of the doors to enter the building was broke so anyone could just walk into the building at any time. The neighborhood is safe for the most part so I guess that didn’t really matter. Other than that the breakfast is great for free no complaints otherwise.
Review
Good
Positives:
breakfast was good.
Negatives:
My car was broken into in the main parking lot along with several other cars. Found out they do not have any camera's on the outsides of the buildings just inside. They advised to file police report and have your insurance pay for it. They didnt really care that there were break-in's or what was stolen or missing.
The jacuzzi was broken and they had no towels for the pool in the evenings.
Review
so- so visit
Positives:
Really nice place, I loved the room. Very good value. Location is good if you have a car otherwise prep to Uber.
Negatives:
The hot tub was closed
Review
Exceptional
Positives:
When we check in on Saturday late afternoon, we were told two times, and I repeated, that breakfast was served from 7 am to 9 am. Sunday morning it was very busy at breakfast and food was good. Monday morning we went down for breakfast at 8:40am it was closed. Woman came out from kitchen area and told us it was over at 8:30am. When we questioned why, the woman firmly stated that it is written on the wall. I hardly would start reading your walls when I was told at the check in face to face about breakfast times. I kindly asked for a bowl of cereal and milk, but she didn’t listen just went to kitchen and closed the door behind her. An other customer showed up too and was surprised too finding nothing, not even a juice.
Negatives:
On our arrival bathroom didn’t have a hair dryer. Telephone didn’t pick up, and my husband had to down to ask for the hair dryer. Used dirty towel was hanging on the shower door. Two clean bath towels were left for us for two nights stay☹️
Review
Over all nice stay, but...
Positives:
Comfortable, roomy
Negatives:
Not enough utensils
Review
Would stay again
Positives:
Location and nice quiet facility.
Negatives:
Smokers immediately outside the doors regularly. Perhaps provide a smoking area for staff.
Review
Small apartment stay with access...
Positives:
I liked the front desk staff, they were very attentive and professional. The pool was clean. Our room was nice spacious, and clean. The location was perfect walking distance to all the shops and restaurants. The property was small and parking was free + close to hotel entrance. Breakfast lasted even after cut off time if you’re lucky.
Negatives:
Unfortunately the cleanliness of the carpets in the hallways + walls of hotel were filthy! Our room carpet was good enough to walk on w slippers/socks room doors had black finger smudges and stains from over the years looked kinda ghetto. *But the room/bed was clean. Elevator had no air flow and smelled like old wet carpet. You could tell 1 of my bed pillows had been laid on. The jacuzzi was not in service. Last but not least we accidentally walked up on two of the staff members having a verbal altercation using curse words, while in front of my 6 yr old child. House keeping never came by.
Review
Cozy, but not as clean....
Positives:
Big room boys had their own bathroom. Kitchen close to freeway and local shopping
Review
Reno Baby Reno.
Positives:
Room is spacious with a modern full kitchen. Bathroom is clean and convenient with good lighting. Bed is conferrable and AC is easy regulate.
Negatives:
There could have been an additional bed instead of the couch. Also the breakfast finishes rather early at 9 am.
Review
A confrontable stay good for...
Review
Exceptional
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