Extended Stay America Suites - Albuquerque - Rio Rancho Blvd

Negatives: Tv didn’t work, the ac was missing the controls. The ac was either frozen air or air heated from the sun. Bed was very uncomfortable, could hear our neighbors conversation so well we could have chimed in. The room was a good size and the bathroom was clean.

Negatives: Some of the parking areas had tree branches that prevented parking closer to the front entrance of the hotel. Also, it was quite noisy due to someone either next door or above my room was making noise, like they were stomping around their room, this kept going on after I checked in, I tried to take a nap, but I wasn't able to because of the noise the other guest or guests were making.

Negatives: The free breakfast was a joke. - muffins haha no thanx

Negatives: Not having a coffee machine in the room was a bummer

Negatives: Was very noisy and dogs in someone's room barked every night. No staff came to check on it. No staff were present at customer service desk. Had to ring bell and wait until someone appeared.

Negatives: Dirty floors, very dirty bathroom! There was still soap residue from the last guest’s showers. There was even shaved hair on the shower wall. The board/wall used as a headboard was extremely dirty with handprints. The worst hotel I’ve ever stayed at.

Negatives: Shower tub and valve was very old style. No dishes available

Negatives: The first room we were assigned to had laundry in plastic bags piled beside the door. The door to the room was unlocked and propped open. The beds were changed, but nothing else in the room had been cleaned. We had to request a new room. The second room we were given was not much better. There were spills in the refrigerator, a dirty cooktop, food in the sink and on the counters, and the floors were very dirty. My new white socks were brown with an hour of walking around. There were food spills and stains on the floor and some trash in the corner by the couch. The bathtub was dirty as well. I was a bit surprised that a hotel offering extended stay has a kitchen that is equipped with absolutely nothing useful. No dishes, plates, silverware, or paper towels inside. Not even a cup for toothbrushing. I went to the front desk and asked if I could get some cleaning supplies since I knew the front desk girl was the only staff member present in this hotel. She was very apologetic, but it was not until the next day that we got any cleaning accomplished. Another disappointing aspect was the advertised free breakfast. If you have children, there is literally no drinks offered for them. No milk, no juice. The only drink available is coffee with pump style artificially sweetened coffee creamers. There is no half-and-half or other options to put in your coffee. Food wise there were a few granola bars and a couple of packets of instant oatmeal. That was all for the four days we stayed. There are also security concerns. The side door to the hotel did not lock so anyone could’ve entered the hotel. The deadbolt had actually been cut off. My 83 year-old father locked himself out of the room and went to the desk to ask for a key. He forgot what room we were in and they just took his word and issued a key to the wrong room. He opened the door to have a large dog come running towards him. Luckily no harm was done, but I was surprised they didn’t ask his name !

Negatives: Our room was kinda of dirty the pull out bad was dirty, the microwave inside plate was missing inside , the bathroom shower the water not draining, was like a handicap shower water splattered everywhere, no info in the rooms .

Negatives: Refer to other message. 338 mattress broken down. Room too noisy to sleepin. Room 329 shower curtain to short will not stay in the tub

Negatives: If they served some fruit and coffee or juice. That's why I chose to stay there. That was a disappointment.