The Westin Cleveland Downtown
777 Saint Clair Avenue NE
Cleveland, OH 44114, US
Cleveland, OH 44114, US
The Westin Cleveland Downtown welcomes four-legged guests at their pet-friendly accommodation. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
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About This Property
Featuring a restaurant and bar, The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower, private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown, which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services, luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center, 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.
Room Types
Guest room, 1 King (non-refundable)
Guest room, 2 Queen (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Contactless Check-in/check-out
- Cycling
- Dry Cleaning
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Free WiFi
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Kid Meals
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Visual Aids: Braille
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Positives:
The room was spacious and nicely decorated.
Negatives:
The bed was low to the ground and super soft...too soft. The front desk didn't seem to have any haste or want to hurry to help customers.
Review
Great location, okay stay
Review
Bad
Review
Exceptional
Positives:
Location
Negatives:
Restaurant hours
Parking
Construction
Review
Pleasant
Review
Exceptional
Review
Disappointing
Positives:
Nice bed and great location, the staff was A+, especially the parking attendants.
Negatives:
Having liked the parking attendants, the price for parking was a little steep and for breakfast my over easy eggs were served in a clamshell plastic container, the phone didn’t work either, it needed a new battery and wasn’t even plugged in.
Review
Pleasant
Review
Good
Positives:
The property was located in a perfect spot for our trip.
Negatives:
There was no exhaust fan in the bathroom, which caused the floor to be slippery. And had to pay to park while staying there.
Review
The staff were wonderful, especially...
Positives:
Clean, comfortable bed. Wonderful shower!
Negatives:
Paying 37.00
To park overnight was ridiculous.
No other Options to park elsewhere. Elevators to garage and elevator to rooms was confusing. Also the very strong stench of weed was very prominent in the hotel especially the elevators and the garage. Was disgusting
Review
Superb
Positives:
I didn’t have breakfast as it wasn’t complimentary
Negatives:
The staff at the check in desk had the biggest attitude and began to tell me that because I got a room thru a third party that I overbooked them and I didn’t get the room I paid for I had to get a double room and the bed was uncomfortable the whole experience was disappointing as the parking also was 39.00 and they didn’t even give u directions on what to do I basically was on my own and was talked to rudely by the front desk as well as the one lady I ended up asking a question in the hall
Review
Clean but will never stay...
Review
Exceptional
Positives:
I liked the atmosphere from the lobby and the decor of the hotel room was amazing from the wondrous bathroom to the beautiful view of downtown Cleveland
Negatives:
The room was not very well lit with lighting but it can be change other than that there wasn’t anything else that I would say was bad
Review
It was amazing something’s could...
Negatives:
Fridge was not working
Review
Overall, excellent room , city...
Positives:
Excellent hotel. Personnel was very polite, very professional and friendly. Extremely clean hotel. Breakfast was excellent and service unique. I really enjoyed my stay.
Negatives:
It would be nice if the room offered a couple firm pillows. All 4 were very very soft. During your sleep one pillow was too low and two were too high.
Review
Totally worth it
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