Sonesta ES Suites Columbus Dublin

Negatives: The room was untidy and unkept spider webs around the baseboards of the bed area, unmelted ice left in the sink. Also, saw open hole in the kitchen area, small black bugs critters seen and carpet dirty. Closet door kept getting stuck. Staff was pleasant and professional but uncommodating.

Negatives: Mold all in shower , bathroom was dirty. You can see the workers care but it's not enough. Trash can overflowing. Old dirt everywhere in room. No blankets for couch bed..it's needs detail work

Negatives: A few things could have been better with the suite. Cleanliness because the suite was sightly dirty and unkept with a smell in the room. Also there was thick dust dust through out. I ice was left in the sink not drained or melted. However, on a scale of one to I 0 I will still give them a 7 because the location and how they handled the extension issue with professional and helpful approach.

Negatives: Booked a room. When I arrived, they said there was nothing avaliable. There was also a sign in the door saying the lobby was closed for 3 days. I stayed in my car for a night after travel due to a hotel shortage.

Negatives: it was just terrible the service the receptionist cussed at us and stuff. We got locked out at the hotel at like 3aam

Negatives: It was just tired. Not overly dirty but not exactly clean.

Negatives: Maintenance of rooms and facilities

Negatives: The room was not as clean as it should be. The toilet sits low to the ground. The bath stopper and the sink stopper do not work.

Negatives: Everything else, pics are not what you get...place is dirty with pot heads and squatters...room smells like smoke and weed...shower was coming off the wall... I didn't shower for 2 days cause I didn't trust it....

Negatives: I didn't even get to stay here because I'm 18. when I called before traveling up there asking if it was okay they said yes. they were rude about the whole experience.

Negatives: When I first checked in check-in staff was not friendly, no smile, acted like she definitely did not want to be there or to help me. My passport was at the Japanese consulate in Chicago and my state of Ohio id expired since I was overseas a long time. So, management would not let me check in without the real paper passport or state id. They would not accept any other form of ID including my Ohio State University student id with photo, my DD214, my FAA pilot license, nor my social security card. I had to argue with the manager to get help. I had a copy of my passport, but that was unacceptable. Finally, the manager said if I could find a notary public and have the copy of my passport notarized, then ok. After 2 hours on a Friday evering at 8 pm I finally found a mobile notary and was able to check in. But really, was the hotel's requirement really necessary? Wow, what a hassle!!