Residence Inn by Marriott Cleveland Independence
5101 West Creek Road
Independence, OH 44131, US
Independence, OH 44131, US
Residence Inn by Marriott Cleveland Independence welcomes pets at their pet-friendly accommodation. Pet fee is USD $100 per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
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About This Property
Located in Independence and with Cleveland Metroparks Zoo reachable within 7.7 miles, Residence Inn by Marriott Cleveland Independence provides express check-in and check-out, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi and a fitness center. This 3-star hotel offers a 24-hour front desk and an ATM. Progressive Field is 8.9 miles from the hotel and Rocket Mortgage FieldHouse is 8.9 miles away. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. At Residence Inn by Marriott Cleveland Independence every room has bed linen and towels. Buffet and American breakfast options are available daily at the accommodation. Residence Inn by Marriott Cleveland Independence has a grill. Quicken Loans Arena is 9.3 miles from the hotel, while Cleveland Convention Center is 10 miles away.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible By Stairs
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Air Purifier
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Game Room
- Garden
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens
- Lowered Deadbolt On Doors Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Entrance
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room And Suites Access Through Exterior Corridor
- Room Towels Provided
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Valet Parking (charges May Apply)
- Video Game Console
- View Port In Door Available
- Visual Alarms
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Location was close to stores and places to eat. Room was very nice. We stayed in 2 bedroom and it was spacious. Breakfast was good. Really liked the different hotel buildings. Was here for the Final Four Basketball. Would definitely stay again.
Negatives:
No
Positives:
Late checkout
Negatives:
It didn't feel like an hotel. Staff were rude, unprofessional. First room they assigned me was dirty. The outside of hotel was trashy. 2nd room was okay, it did not meet my expectations.
Review
Perfect
Positives:
Everything
Negatives:
I was upstairs
Review
Very good
Positives:
Location and easy access to restaurants/events.
Negatives:
Room was not what we expected-could not get an upgrade because we booked through a 3rd party agent. Smoke detector was hanging from the ceiling (after reporting, attendant did come to room to re-install); coffee pot had missing parts-could not use; refrigerator made humming noise, phone in room did not work. Had to ask several times for a receipt. Was told that because we used a 3rd party booking agent, receipt would be sent from the 3rd party booking agent. I felt that because we used Booking.com, there was some hesitation to give us a receipt. Was finally given a receipt.
Review
Very disappointing. Have stayed at other Residence Inns without any problems.
Positives:
Nice atmosphere during the meal.The fireplace and kitchen were a plus.
Negatives:
More food choices would have been nice.The sofa bed was very uncomfortable. They gave us two wash cloths for four people. When we asked for more they told us two at a time was all they could give us. Overall our stay was pleasant.
Review
The grounds were clean and beautiful. My granddaughter enjoyed the pool.
Positives:
The receptionist was amazing. The hotel was clean. The room was clean and spacious for our family's needs. I liked that it had a place for us to cook and a hot breakfast that was included
Negatives:
The hot tub was down, which we did not know prior to arriving. The pool was locked by 5pm and still locked the following morning due to an incident. When we arrived there was piles of trash outside the building.
Review
Overall good, clean- good location. Staff was really good.
Positives:
I liked the spaciousness of the suite and the layout of the property. it had a nice area to walk the dog. It felt homey. There were plenty of things to occupy kids.
Negatives:
The walls in the rooms needed some wiping down. The fold out bed definitely needed to be replaced. The spare blanket that they gave to us to use on the fold out bed had holes in it. I asked for different linens at the front desk and was told they had none because the person who does laundry during the day called out. He did find one questionable blanket in the back.
Review
It was fine for what we needed. The breakfast was much nicer than expected.
Positives:
Loved it had a build in real wooden fireplace too bad it was summer. The bathroom was comfortable. Bed was perfect.
Negatives:
WiFi was very weak. My iPad only connected for one night. The ac did not reach the bed only the kitchen and living room. But still slept peacefully
Review
Defiantly a 8/10
Review
Pleasant
Positives:
This was a great location to all that we did, Zoo, Aquarium, Botanical Gardens, Sunset cruise and hiking that we did at local parks. Breakfast was very good! Lots of variety and hot foods! Front desk people were helpful, gave us extra items as needed. We put garbage out, they came and picked it up.
Negatives:
Our room wasn't the cleanest, but I brought wipes and spray and wiped down things. All was good!
Review
Very good
Positives:
The property was very well kept. There was some age on some things but it was very well kept.
Negatives:
We didnt sleep well because the beds werent very comfortable. No other issues.
Review
We would stay again! The kitchen amenities were spectacular!
Positives:
Room set up, amenities, hotel layout.
Negatives:
Real dirty floors/carpet.
Review
Pleasant and convenient
Positives:
Breakfast was fine, good variety
Negatives:
The trash wasn't emptied before we checked in and I had to ask twice before someone came to empty it. Our room was never made up, so I had to go get clean towels (we were not told at check in that the rooms weren't made up daily). We also had a VERY difficult time regulating the temperature, as the thermostat did not respond when we tried (numerous times) to adjust it.
Review
The experience was fair, but could have been much better.
Positives:
Left early before breakfast was available
Negatives:
Coffee was empty when I was leaving and they were not in a hurry to refill it.
Review
Comfortable room and a safe area to stay in
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