Extended Stay America Suites - Cleveland - Westlake
30360 Clemens Rd.
Westlake, OH 44145, US
Westlake, OH 44145, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Cleveland and - Westlake is located in Westlake and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Clevel and is equipped with a stovetop, microwave and a refrigerator. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Clevel and Metro Parks Zoo, the Progressive Field and the Rock and Roll Hall of Fame.
Room Types
Studio Queen Non-Smoking (refundable)
Studion 2 Queens Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- BBQ Facilities
- Bar
- Bathtub
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
carpeting dirty
Review
Passable
Review
Bad
Review
Pleasant
Positives:
The freezer kept things cold. That is literally the only good part about the experience.
Negatives:
Whole room stunk of cigarette smoke even though I asked for non smoking impacting my ability to breathe comfortably. Old cigarette butts in window sill from previous occupant. Entire room was filthy, covered in dirt and dog sheddings. we had to wipe everything down with disinfectant before touching anything. Phone did not work. Front desk had no extra pillows. Kitchen utensils were filthy. Dishwasher had old dishes in it. Elevator didn’t work. Giant holes in the ceiling and big dips in the floor causing my wife to trip. No one on prem to discuss the issues with the room…we were told to try again the following day.
Review
Never. Again.
Review
Passable
Positives:
On Thursday the 28th and Friday the 29th The employee behind the desk name. Nick would not take my reservation from booking.com. I was in the hotel 43 weeks and I booked every day on booking dot com what on the 28 and 29 For some reason he didn't accept my reservations and demanded my card to charge me 190$ for a walk in when I paid for my room twice right in front of him he did not care I called corporate. Add the gentleman on speakerphone, and the guy behind the desk still did not care
Negatives:
I am very upset with how the stab handled it. He would not let me speak to a manager he. Demanded my card when I've already paid for the room. I was in the room for 3 weeks and now all of a sudden. He wanted my card and wanted to overcharge me. And because I asked for a manager, he called the police on me. This is outrageous and something needs to be done. Watch the cameras. I was not being irate rude disrespectful. Or anything, I was trying to work the situation out
Review
Nick Demanded my card when...
Positives:
I was suppose to stay in westlake they ended moving my hotel to north olmstead I paid for studio with 2 full beds with a pull out couch . My room only had 2 beds I had to go buy air mattresses to accommodate the ones that wassuppose to sleep on the pull out sofa. And someone trued to enter my room at 130 in the morning.
Negatives:
Getting the room And hotel I paid for .
Not having To ask for the coffee pot , dishes , cooking utensils and pans .
Review
Never again
Positives:
Location and cost. Very pretty area
Positives:
Location, receptionist.
Negatives:
The room was arranged so that there was no to place to sit to watch the TV. The pans looked toxic with peeling non-stick coating. They were out of coffee for the room. And mugs. "Breakfast" was nasty packaged blueberry muffins and instant oatmeal packets.
Review
This guest did not leave comments about this hotel.
Positives:
Location, cost, nice staff
Negatives:
Inconsiderate guests. The people who stayed in the room
Before me clearly had been smoking weed. The staff was kind about it and I felt bad for them, but the room still smelled inspite of their hard work. Also, guests across the hall were screaming in the halls, slamming g doors, letting their kids run up and down hall after 10pm. I asked several times for them to be quiet.
Review
Great value for the money!
Positives:
Price and the size of room A SUITE
Negatives:
no coffee or hot breakfast
Review
This guest did not leave comments about this hotel.
Positives:
It’s very clean. And quiet.
Review
The front counter staff was...
Review
Exceptional
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