Embassy Suites By Hilton Pittsburgh-Downtown
535 Smithfield Street
Pittsburgh, PA 15222, US
Pittsburgh, PA 15222, US
Pet guests are welcome at Embassy Suites By Hilton Pittsburgh-Downtown. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located conveniently in the center of Pittsburgh, Embassy Suites Pittsburgh-Downtown has air-conditioned rooms, a fitness center and a restaurant. The property is around a 13-minute walk from PNC Park, 1.1 miles from Pittsburgh Children's Museum and 1.3 miles from Heinz Field. The hotel has an indoor pool and room service. All rooms at the hotel come with a seating area, a flat-screen TV with cable channels and a safety deposit box. Guest rooms will provide guests with a fridge. There's an in-house bar and guests can also use the business area. Embassy Suites Pittsburgh-Downtown can conveniently provide information at the reception to help guests to get around the area. Popular points of interest near the accommodation include David L. Lawrence Convention Center, Andy Warhol Museum and Point State Park. Pittsburgh International Airport is 14 miles from the property.
Room Types
1 Room Studio Suite-1 King Bed (refundable)
2 Room Suite-1 King Bed (refundable)
1 King Suite Hearing Accessible (refundable)
1 King Suite Accessible Roll In Shower (refundable)
2 Queen Suite Hearing Accessible (refundable)
2 Room Large Suite-1 King Bed (refundable)
2 Room Suite-1 King Bed-River View (refundable)
2 Room Larger Suite-2 Queen Beds (refundable)
2 Queen 2 Room Suite Hearing Accessible River View (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Babysitting/Child Services
- Bar
- Blackout Curtains
- Body Thermometer Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Exceptional
Negatives:
Room was dirty .
Holes in walls - when there wasn’t a hole there was horrible paint jobs everywhere . Broken blinds . Pull out bed was so dirty. Crumbs everywhere as soon as you took cushions off. Cushions were stained . Wet spot on the floor with no reason as to how or why. We were told to call in advance to see about early check in . We called an hour prior as we were advised and the woman who we talked to told us its first come first serve and she couldn’t tell us anything we just had to come . When we came they couldn’t give us any print out of all the information as far as times for dinner / lunch and breakfast just insisted on spewing it out . We have never been here before and it’s a very confusing hotel . No one explained how to use the elevator with your room key (or that we had to ) Checkout was about the same . We voiced our concerns and were met with we have high standards and will let housekeeping know. For the cost of this hotel and for it being a Hilton as a Hilton member - I have never had such a bad experience. I will never be back.
Review
Dirty , rude and outdated...
Review
Exceptional
Positives:
Close proximity to stores. In downtown area .
Food was very good, including the complimentary breakfast.
Check in and check out were fast and easy.
Negatives:
Parking.
A couple of employees weren't very hospitable.
I asked for toilet paper on the morning of the day we were checking out , around 730 am, because we literally ran out and had a few hours before check out. It was never brought to our room.
One member of our party we traveled with had an issue with her carpet being wet. They would not comp her room, but eventually moved her.
That situation definitely warranted a room comp and a move.
Also I thought I left my keys there and called back once I got back to my home city. I was told any items of value would be kept by the manager who was not on duty at the time I called. I was told the manager would contact me.
I did find my keys, but I never received a follow call from a manager. I just felt that even though I found my keys, they didn't know that, but it would have been great customer service for them to follow up to let me know they didn't find them there.
Review
Good
Positives:
I like the location and the beds are comfortable.
Negatives:
I've stayed here for years and the breakfast is always a disaster. you need more staff at breakfast, full stop. I couldn't even get a coffee while I was there because the machine was broken. In addition, please change valet companies. those guys have been awful for years. finally, for this price, you could put a robe in the room....
Review
Not sure my loyalty should...
Positives:
The breakfast was excellent
Negatives:
That the lobby was located on the 25th floor
Review
Good
Review
Bad
Positives:
Very nicely appointed.
Loved the free breakfast, so much more than flip over waffles.
Shout out to omelet chef and Randi, the waitress!
Negatives:
Bedding for the couch, not complete and shoddy looking.
Review
Only one night, but would...
Positives:
Location, room size, bar, buffet
Negatives:
Elevators were not clean, not enough front desk staff
Review
Very good
Positives:
Breakfast was great!! Rooms very big and nice
Review
Great
Positives:
I was amazed by the room! The space for the main area, size of the sofa, the separate bedroom, the comfortable bed, the big bathroom wit access from the main area and from the bedroom, the vanity, the two big mirrors… everything was perfect. The breakfast was awesome! It had everything possible, including the omelette bar. The staff on the breakfast were great. There are multiple elevators working at all times. The location is great and allowed us to explore the city and arrive to the concert venue just by walking.
Negatives:
The reception staff could have been a little bit friendlier. They did their duties, but did not seem happy.
The entrance doors are a little bit difficult to handle while carrying luggage. There’s someone with security but he was not responsible to open the doors. But I understand automatic doors are not appropriate given the fact that they are located on the street sidewalk.
Review
We loved our stay and...
Positives:
It is a beautiful hotel. The room was spacious and comfortable. Breakfast was great with many options. Location was perfect.
Negatives:
I didn’t know they had valet parking (im sure it was listed but I didn’t notice it) We parked in the lot next to the hotel not knowing it had no affiliation.
Review
Exceptional
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