Tru By Hilton Sumter
2607 Broad Street
Sumter, SC 29150, US
Sumter, SC 29150, US
Pet guests are welcome at Tru By Hilton Sumter. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located within 7.6 miles of Shaw Air Force Base and 28 miles of McIntire Joint National Guard Base, Tru By Hilton Sumter provides rooms in Sumter. With a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi. Guests can have a drink at the snack bar. Guest rooms in the hotel are equipped with a TV and free toiletries. Staff at Tru By Hilton Sumter are available to give guidance at the 24-hour front desk. Columbia Metropolitan Airport is 46 miles away.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Body Thermometer Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Positives:
Very comfortable mattress. Was nice to have usb plugs by the bed. Nice updated shower.
Negatives:
Unfortunately, I was in a room by the elevator and had kids running around both mornings. Pretty noisey, but kinda expected in that spot and not the fault of staff.
Review
Good Second Stay and will...
Positives:
We liked that they had some complimentary breakfast
Negatives:
Our shower had 3 soap dispensers but no body wash. It had a hand soap, shampoo, and conditioner mounted in there, and the sides of the bottles were dirty. There was also a lot a lot of noise at night and in the early morning that kept us up.
Review
Our stay was short but...
Positives:
Staff SUPER friendly and welcoming especially Ty’Kesa at the desk. I also liked the fact it’s a pet friendly and overall safe/convenient location.
Negatives:
Noticed the broken curtains in my window after check-in not a huge issue, just make sure to do a thorough walk-through on arrival.
Review
Good stay very good location...
Positives:
Breakfast was good.
Negatives:
One pancake cooker was out of service.
Review
Very good
Positives:
Everything it was fabulous
Negatives:
Nothing
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The A/C worked.
Negatives:
It's a dilapidated old place with a cheap attempt to make it look halfway decent. The shower was gross & the bathroom smelled like urine. Tru by Hilton is a MUST AVOID PERIOD.
Review
Don't Stay Here
Review
Exceptional
Positives:
A TRU-hotel always gives you the quality and cleanliness that you expect, which is great.
I had some extremely loud neighbors above me and next to me, and the reception staff made sure I got a new room after mentioning this to them.
Negatives:
It wasn't always nice to sit in the reception area, but the hotel probably can't help this. For example: during breakfast the reception area seemed to be a children's playground with kids constantly running around and dropping food on the ground.
But again: this is because of a terrible education by one of the guests, it's not the hotel's fault.
Review
The quality and cleanliness you...
Negatives:
That I could not pay for my room with cash. This should always be an option.
Review
Very good
Positives:
Location was excellent.
Negatives:
Location
Review
The stay was great until...
Positives:
Sleep
Review
Thank you
Positives:
Lication
Negatives:
My room was not clean, it smelled like urine, the floors were sticky. I went and purchased cleaning supplies to clean the room myself. The front desk offered me fabuloso to clean with. I did let the front desk know it was not clean. I wasn't offered another room. This is what I got for $283 for 1 night.
Review
I will never stay there...
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