Quality Inn & Suites Gatlinburg
401 Hemlock Street
Gatlinburg, TN 37738, US
Gatlinburg, TN 37738, US
Pet guests are welcome at Quality Inn & Suites Gatlinburg. The pet fee is USD $20 per pet, per night. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
Reserve a room
About This Property
This Gatlinburg hotel is 1.9 mi from the Great Smoky Mountain National Park. Features include a seasonal outdoor pool, a kiddie pool, business center, and rooms with free WiFi. Quality inn & Suites Gatlinburg rooms include a microwave and refrigerator. Some rooms also have mountain views. Guests at this Gatlinburg Quality Inn & Suites are served a daily hot breakfast. The Quality inn & Suites Gatlinburg is 3 minutes' drive of Ripley’s Aquarium of the Smokies. Dollywood Amusement Park and Splash County are within 10 minutes' drive of the hotel.
Room Types
No Smoking 2 Queen Beds (refundable)
2 Queens, No Smoking (refundable)
2 Queen Beds, Non Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Balcony/terrace
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Horseback Riding
- Hygiene Certification
- Ironing Amenities
- Kids' Pool
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location was perfect for walking and leaving our car parked. We had a nice balcony and even saw a bear hanging out by the pool our first night there. It was quite late, so I don't think they come into town very early.
Negatives:
The property looked a little worn, could use some sprucing up, but it was clean and quiet so that wasn't a huge issue.
Review
Good
Positives:
No very much.
Negatives:
Parking lot was extremely small. Elevator was broken and we were on the third floor. Room smelled horrible. Like dog pee. We complained and was given no apology. Had to keep the doors to the balcony open to combat odor. Property was not well kept and garbage not picked up. Will not stay here again.
Review
Glad its over.
Positives:
the breakfast
Negatives:
really nothing
Review
Nice place to stay with a good hot breakfast & pretty quiet rooms. Good for the price
Review
Exceptional
Positives:
The convenience of coming and going out of the facility.
Negatives:
When we arrived the Hotel Clerk told us the Elevator was broke and would not be fixed for about a week. He then proceeded to tell us because of our arrival time the only room for us was on the 5th floor or we could cancel our reservation. We opted to stay because of the late evening arrival thinking there would not be any available rooms in Gatlinburg that late. Also the Free Breakfast was hardly anything, the 2nd morning was leftover stale biscuits and milk gravy. the Breakfast attendant was very rude to some of the guest, she obviously hated her job!
Review
We have stayed there off & on through the last 30 years, We will never go back again!
Positives:
Location. Walking distance to DY
Negatives:
The lobby smelled of Body odor, the elevator was out. The room was missing lightbulbs, the bathroom sink was too short. Not enough bathroom counter space. . The caulking around the bathtub had mildew on it. The floor was nasty. I had to actually clean it with some soap and water. The comforter on the bed had spots on it. Didnt wanna attempt to use the phone because it was gross. The door to the balcony did not lock.
Review
Well never stay here again
Positives:
The elevators were broke. We did not stay there. The manager refunded our deposit. I am 78 years old and my partner is 71 and just had a foot operation. We could not use the stairs. Why were we not informed of this problem?
Review
We did not stay there
Positives:
I was really looking forward to this stay. I loved that this hotel had everything, view, balcony, king bed, whirlpool bath, but we didn't stay because the elevator was not operating. I'm mobility challenged.
Negatives:
Elevator parts seem to be scarce in this part of Tennessee.
Review
We decided to go home that evening.
Positives:
Easy access to everything downtown (main street) and the mountains (Great smoky mountains national park). It is a very cozy place. I loved the view from the balcony towards the mountain. They have an ice machine and laundry. The breakfast was very good, they have decaf coffee and waffle makers. It was a very good stay . The staff gave me instructions if a bear approached. Very comfortable parking. Next time I will stay in this place again.
Negatives:
The elevator was not working. I think the building needs love (painting). Maybe a little more security in the hallways (presence of bears)
Review
Overall Very good
Positives:
It was convenient as far as location
Negatives:
Elevator out!! Our room was on the fifth floor because we did not want a room for travelers with pets.
Review
Would not stay there again
Positives:
The room was nice and clean. The balcony was large and the beds were comfortable. The breakfast was good also and cooked fresh each morning. I was the first time be got a budget room and the fireplace actually worked.
Negatives:
The first thing that comes to mind is that the elevator was not working which was not mentioned. Luckily when we booked not many people were there so we were able to swap to a room on a lower floor as my wife has trouble with the stairs. There wasnt much of view from the balcony and they are not private at all.
Review
Overall we paid a budget price for nice comfortable stay in the smokies!
Positives:
Stayed one night during a thru hike. Hotel was clean, quiet and had laundry.
Review
Very good
Positives:
Pet friendly
Negatives:
Cleanliness
Review
Needs attention inside and out beautiful location just dirty
Positives:
Location, breakfast, staff
Negatives:
Old outdated, needs facelift, paint and upgrades
Review
Nice location great staff but outdated
Positives:
Good location - close to the National Forest - breakfast good - coffee excellent - balcony a nice surprise - will stay there again
Negatives:
n/a
Review
Good
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