Best Western Knoxville Suites - Downtown

Positives: Location was good. Inside was clean and staff was accommodating. You can tell they have done some upgrades which definitely made a huge difference. Beds were comfortable and rooms were clean.

Positives: I trust these people. The management and staff are excellent and attentive and friendly. Check in is without fuss.. I stayed on several occasions throughout my holiday. The rooms are spacious with a microwave and fridge. The bed is comfortable, and with enough practice you can get the pillows right. An important thing for us Brits is a decent tub to soak in, and the rooms have these. It is in general a quiet hotel. The location is such that it is near eateries and a supermarket over the lot. Breakfast is good with a fair selection of both hot and cold. The locale is set back from the road enough for traffic not to be a problem. For whatever reason, I had a minor incident this time, that was dealt with exceptionally quickly by management, with no fuss and complete satisfaction. Wi-fi is good, there is a computer room, and the swimming pool always beckons. An on-site laundry room was most welcome.

Positives: comfortable pillows

Positives: The location was perfect for spending time with grandson and going to various locations.

Positives: We felt welcomed, the rooms were big and clean. Staff was super accommodating with extra towels, blankets. There were 4 women getting ready for family wedding festivities. Breakfast was awesome, hot, several varieties from hot to cold food. 8 minutes from everything we wanted/needed to do. My daughter started getting sick, so having a grocery store across the parking lot was perfect. Every kind of restaurant and fast food in walking distance. We could not have done better for the price, we WILL be back!

Positives: It was in a nice area and felt safe during my stay. It was nice and spacious, it had 2 sinks which made getting ready easier.