Best Western Knoxville Suites
5317 Pratt Road
Knoxville, TN 37912, US
Knoxville, TN 37912, US
Best Western Knoxville Suites is pet friendly. Pet fee USD $15 per pet, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property. Additional pets may be considered.
Reserve a room
About This Property
This hotel is 5 miles from downtown Knoxville and is 6 miles from the University of Tennessee. The hotel offers an indoor pool, jacuzzi, gym and suites with free Wi-Fi. Best Western Knoxville Suites offers units with a microwave and refrigerator. The suites are equipped with a coffee maker and a seating area. Guests at the Knoxville Best Western Suites can have breakfast at the hotel. Best Western Suites is within a 15-minute drive of the Knoxville Zoo. The Knoxville Expo Center is one mile from the hotel.
Room Types
Suite-1 Queen Bed Non-Smoking (refundable)
1 Queen Suite, Roll in Shower (refundable)
King Bed (refundable)
Suite-2 Queen Beds (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Cleaning Products Available
- Coffee/tea Maker
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Check in staff was nice. Room size was nice. Beds were on the harder side but not rock hard.
Negatives:
We walked into our room and it was so hot on the middle of December. we needed to keep the air conditioner on during out trip just to make it manageable. The bathroom toilet leaked. When we told the front staff about the situation I was told, "Ok". Breakfast was very limited. The elevator sounded it was going to break down at any moment!
Overall not worth the money we paid.
Review
Not worth the value
Review
Good
Review
Very good
Review
Exceptional
Positives:
We liked the staff. They were very friendly and recommended a wonderful place for us to eat dinner our first night in Knoxsville.
Negatives:
We did not like the peeling ceiling in our room and obvious water damage with mold. The mattress on the sofa sleeper was very stained. We ended up not staying the 2nd night and was assured we could get a refund for that night.
Review
Staff was great. Room was...
Review
Superb
Positives:
I love having that separate living area that allows you to not be in the bed all the time.
Review
Comfortable and restful
Review
Exceptional
Positives:
I have stayed here on multiple occasions. Indeed, this one review will cover all my days stayed here in September. The staff are brilliant. Betty and Jen are absolute diamonds. The night shift lady can be a little testy, but so I would I be if I had to deal with some of the people who pitch up late at night. Had a few issues with a couple of rooms, but immediately I was moved to somewhere else. The rooms are spacious and having bedroom and lounge divided does give a sense of space. The beds are comfortable enough, and in the main, huge. The bathroom has a proper tub, and a soak is much appreciated. The ladies who clean the rooms are diligent and happy to resolve any issues regarding towels,, cleanliness, etc. Respect them and they will respect you. Breakfast provides enough to set you up for a full day. If you want something else, a local supermarket is across the way within easy walking distance. The location has restaurants and bars nearby, and I recommend the local Applebees as the staff in there are magnificent and the menu good. Handy for getting into the heart of Knoxville or going north to Kentucky as I-75 nearby. I trust the management and staff to look after me. The laundry is always welcome.
Negatives:
This is not a direct fault of the hotel, but I think a general malaise that has befalling all of Knoxville. The amount of homeless people has again increased in this area. Whilst never feeling threatened or harassed, it is best to keep your wits about you. I did notice this time around that maintenance were working their socks off to keep things running. They do a very good job.
Review
Still not let me down!
Negatives:
I think someone had smoked in the room prior to my stay. The A/C was cold but was extremely noisy. Made it hard to sleep.
Review
Easy access and good bed.
Positives:
Very friendly staff. Easy check in and out. Comfortable up to date rooms.
Negatives:
Nothing it was great!
Review
We had a great time...
Positives:
Convenience of location
Staff was friendly
Negatives:
When we arrived, the door lock wasn’t working. The AC didn’t work and made a loud noise. A couch cushion was torn up. No hand soap or bath soap was set out.
Review
Disappointing
Positives:
It was clean
Negatives:
Room wasn’t ready by check in time. Had booked a suite and got a double room. Totally not what I was expecting.
Review
Most likely won’t stay again
Review
Superb
Positives:
Simple !
Negatives:
All was great !!!
Review
Just what we needed !
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