Hilton Knoxville

501 West Church Avenue
Knoxville, TN 37902, US

8.3 Rating | 3-Star Hotel |

Hilton Knoxville welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. **Greatly appreciate your cleaning up after your pet.

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About This Property

Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center, this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus, which is less than a km away. Guestrooms are furnished with a flat-screen TV, work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness center, complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Room Types

2 Queen Beds (refundable)

2 Queen Beds - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$132.33

nightly

$946.86 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Monday, Dec 23rd, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Monday, Dec 23rd, 2024 at midnight and Tuesday, Dec 24th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Tuesday, Dec 24th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 24, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$946.86 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

1 King Bed Executive Level (refundable)

1 King Bed Executive Level - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$169.00

nightly

$1,209.18 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,209.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Bed Executive Level (refundable)

2 Queen Bed Executive Level - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$169.00

nightly

$1,209.18 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,209.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
ATM Or Cash Withdraw On Site
Air Conditioning In Public Area
Allergy-free Rooms Available
Alternative Meal Arrangement
Balcony/terrace
Bar
Body Thermometer Available
CCTV Security In Common Areas
Cleaning Products Available
Coffee Shop
Concierge Services
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Doorman
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fireplace
First Aid Kit Available
Fitness Center
Free Face Masks
Free Wi-Fi
Game Room
Gift/souvenir Shop
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Ironing Amenities
Kitchen
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Mobile App For Room Service
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Outdoor Recreational Features
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Restaurant(s)
Room Service
Room Service Available
Room Towels Provided
Safety Deposit Box
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
Taxi Service
Temperature Check For Guests And Staff
Valet Parking (charges May Apply)
Wheelchair Accessible

Recent Reviews

Patrick review category business travellers December 22, 2024

Positives: Clean and close to location for event i attended

Negatives: Ac was broken.

Review

Passable

David family with young children December 18, 2024

Review

Bad

Peter young couple December 11, 2024

Positives: Location to downtown tourist center was nice

Negatives: Building needs updating

Review

Good

Jacquie solo traveller December 9, 2024

Review

Superb

Tong young couple December 4, 2024

Review

Very good

Tricia family with young children December 3, 2024

Positives: Great location with clean comfortable rooms. The included breakfast is actually a restaurant where you can order off the menu. Best breakfast I have ever had at a restaurant. There is a chef and they try to use locally sourced food. Lobby is beautifully done with seating areas and a fireplace. There is even a Starbucks on site.

Negatives: The only complaint is that the QR code to scan for the restaurant didn't work and when I tried to ring them it was busy. No big deal, I just went down to eat.

Review

Beautiful, comfortable stay

Houston young couple December 2, 2024

Positives: service friendly

Negatives: n/a

Review

will start just using my...

Wayne family with young children November 26, 2024

Review

Exceptional

Nicholas young couple November 25, 2024

Positives: The location was perfect! We went to see a UT football game and the hotel is about a mile from the stadium. It’s in the middle of downtown so there was plenty to do and see around.

Review

Great stay!

Angie young couple November 25, 2024

Review

Passable

Charles solo traveller November 23, 2024

Review

Very good

Sandra family with young children November 19, 2024

Review

Didn’t like that booking. Com...

Aubrey family with young children November 18, 2024

Positives: Location to convention center

Negatives: Not friendly staff . Homeless man also kept returning

Review

Passable

Jodi family with young children November 5, 2024

Positives: Extremely nice staff.

Review

Exceptional

Nguyen solo traveller November 3, 2024

Review

Poor

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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