Embassy Suites By Hilton Hotel Memphis
1022 South Shady Grove Road
Memphis, TN 38120, US
Memphis, TN 38120, US
Pet guests are welcome at Embassy Suites By Hilton Hotel Memphis. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located near Interstate 240, this hotel is 8 mi from Memphis International Airport. Features include an on-site restaurant and spacious suites with two streaming flat-screen TVs. In addition to Free WiFi, every modern suite at the Embassy Suites Memphis is equipped with a microwave, refrigerator and coffee maker. A seating area with sofa bed is standard in all suites as well. Guests of the Memphis Embassy Suites can enjoy free access to the indoor pool and fitness center. Frank Gristanti’s Restaurant specializes in Northern Italian cuisine for lunch and dinner. Breakfast buffet is available daily at the Embassy Suites Memphis. Free parking is provided at the hotel, which is 4 miles from Audubon Golf Course. Graceland, the former home and museum of Elvis Presley, is 8.9 mi away.
Room Types
King Basic Non-Smoking (refundable)
2 Double Beds Non-Smoking (refundable)
1king Prem Mob/Hr Acc Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Access (charges May Apply)
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
This guest did not leave comments about this hotel.
Positives:
I like the breakfast and the cocktails that you received in the evening.
Negatives:
I did not like that they had construction going on and did not notify their guests to booked with them first to give them an option if they wanted to stay there with that going on or not. I also did not have hot water the whole entire state.
Positives:
Location and free breakfast
Negatives:
I checked in and the first room wreaked of marijuana so strong I couldn't even walk in the door. I was assigned a different room where the guests next to me played loud music and banged on the door all night until I finally called the front desk at 3 am a
Positives:
All was well. The room was much larger than I expected, but that is a good thing. The happy hour was a nice suprise.
Positives:
I like the cleanliness of the hotel and the lobby area; it was very nicely decorated and up to date. I also like the fact that hot breakfast was included with the room and there was not an additional fee for that.
Negatives:
I did not like that the towel rack in the bathroom was broken and there was some type of old water stain in the carpet in the living room area. Also, we kept hearing a noise above us every time someone turned on the shower which made it hard to sleep.
Positives:
Breakfast
Negatives:
Hotel was being updated. We had a very old room with a horrible old smell. Nasty dirty carpet. Bathroom looked like motel 6. I expected much better for the price I paid. I expected much better from the Hilton brand.
Positives:
Beautiful hotel lobby. Hotel employee gave us an upgraded newly renovated room. Chef makes made to order omelets. So many hot and cold options on buffet. Bed most comfortable. Hotel employee at front desk offered Hilton Honors.
Negatives:
Nothing. Everything was great!
Positives:
The hotel was very clean & the staff were wonderful.
Negatives:
There were some children being loud but it was not unbearable.
Positives:
The breakfast was good. Plenty of parking. Convenient location. George at the frontdesk provides excellent customer service.
Negatives:
The hotel room was not renovated. It was in total disarray. The hotel is undergoing renovations which is fine, but the room they put us in was filthy, stains on furniture, rips & holes, dirty air vents, tub & toilet, pictures on the walls, light fixtures.
Review
Very good
Positives:
Zero
Negatives:
Nasty - dirty - disgusting carpets, vomit behind bed on mattress pad and wall, no way anyone in years has cleaned behind dressers, odor - no way an Embassy property and how it was allowed to get like this who knows
Review
See above - take it off your site until this place is refurbished.
Positives:
Beautiful. Great location. Close to main attractions. Breakfast was great! Staff was very friendly.
Negatives:
The double beds didnt work well with the four people. The pull out couch was not comfortable at all. The AC didnt work well. So it was uncomfortable for us to sleep. The rooms were under construction. Which they did need an upgrade.
Review
Exceptional
Positives:
It was a beautiful hotel with an amazing breakfast daily. The staff was very accommodating and the room was very clean and spacious. The location was great for dining and exploring Memphis.
Negatives:
The room was a bit warm and did not cool off as much as I would have liked, and there were renovations happening in the hotel at early hours so it was a bit loud.
Review
Exceptional
Review
Poor
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