Extended Stay America Suites - Memphis - Germantown West
6325 Quail Hollow
Memphis, TN 38120, US
Memphis, TN 38120, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Reserve a room
About This Property
Located in Memphis, Tennessee, this hotel is 4 miles from Shelby Farms Park and 6 miles from Golf and Games Family Park. Guests will enjoy free Wi-Fi and an on-site launderette. All accommodations feature a microwave, small refrigerator, and stovetop. This Memphis - Germantown West Extended Stay America also provides a flat-screen cable TV, seating area and dining area. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. Extended Stay America - Memphis -Germantown West is pet friendly and offers free on-site parking. A 24-hour reception and vending machines are available for added convenience. Guests will be 9 miles from the Memphis Zoo and 12 miles from Memphis International Airport. Elvis Presley’s iconic home, Graceland Mansion, is 14 miles away.
Room Types
Studio Queen Accessible Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Studio King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
Deluxe King Non-Smoking (refundable)
Deluxe 2 Doubles Accessible Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Pleasant
Positives:
It was quiet
Negatives:
It was quiet
Review
Exceptional
Positives:
It was quiet
Negatives:
Quiet
Review
Outer
Review
Exceptional
Review
Good
Positives:
Staff was professional and polite. Very prompt with requests and checkin was extremely easy.
Negatives:
The bed mattress was completely worn out . I basically slept on the frame of the bed and mattress spring because the mattress was so worn out. Tv was very small. Everything else was great. Room was clean facility was clean
Review
For a must stay it...
Positives:
The staff was very considerate and polite to me and my husband. They went above and beyond. After they saw I was struggling to walk to get into the facility the staff immediately ran to me and offered me and my husband assistance. Even after shift change they informed the oncoming staff members that I was here to recover from surgery. They kept check on us, gave my husband directions, and recommendations on where to go to get whatever we needed. They didn't hassle us at checkout because we suppose to have left on the 27th. After my husband told them I was still in excruciating pain and I couldn't get up they immediately told him not too worry we could keep the room and just do another reservation.
Negatives:
I paid for a queen size, handicap accessible room but ended up with a full size bed (that was totally uncomfortable for my husband)( somewhat to me) and on the 3rd floor. The doors closes pretty hard and the 1st night people were up rambling with all type of noise. We did have one light that didn't work. And definitely needs better mattresses and pillows.
Review
C.B.E review for stay on...
Review
Exceptional
Positives:
i liked everything about the property
Review
the stauy was great. will...
Review
Passable
Negatives:
MAJOR SMELL OF WEED IN THE HALLWAY. PERMEATED TO THE ROOM. KEY CARD DID NOT WORK. WAS NOT WAS PROMISED
Review
Not a recommendation
Review
Exceptional
Review
Bad
Review
Very good
Positives:
Due to my schedule, I couldn't partake of it. When I did, found it subpar at best
Negatives:
The room door did not close well. Wire shelf pulled off the wall. Noisy bath fan.
Review
Overall the room was ok...
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