Hampton Inn By Hilton & Suites Memphis/Shady Grove
962 South Shady Grove Road
Memphis, TN 38120, US
Memphis, TN 38120, US
Pet guests are welcome at Hampton Inn By Hilton & Suites Memphis/Shady Grove. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located 10 miles from Stax Museum of American Soul Music, Hampton Inn & Suites Memphis East Germantown Area offers 3-star accommodations in Memphis and has a seasonal outdoor swimming pool, a fitness center and a shared lounge. Featuring family rooms, this property also provides guests with a sun terrace. The property has a 24-hour front desk, a shuttle service, a business center and free WiFi throughout the property. Some rooms also offer a kitchen with a fridge, a dishwasher and a microwave. At the hotel all rooms have air conditioning and a flat-screen TV. Guests at Hampton Inn & Suites Memphis East Germantown Area can enjoy an American breakfast. Brown Park is 11 miles from the accommodation, while Fire Museum of Memphis is 12 miles from the property. Memphis International Airport is 8.1 miles away.
Room Types
2 Queen Beds Non-Smoking (refundable)
2 Queen Hearing Accessible Non-Smoking (refundable)
1 King Suite Kitchen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Ticket Services
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location was great
Negatives:
Had to pay for parking. No microwave in room. Bed way too soft. Same breakfast every day. Rarely anyone at the front desk.
Review
Just ok.
Review
Good
Positives:
Pool was nice for heat
Negatives:
Ants in our room, things broken like the toilet roll holder, holes in the wall, dirty not cleaned room, charging outlets didn’t work, and the janky HDMI cable kept turning off the tv. Cholorine was too concentrated for pool.
Review
Avoid this hotel and choose...
Positives:
Had trouble at check in with my prepaid booking. Thru Booking.com. Staff was helpful and tried to resolve the situation.
Review
Superb
Review
Superb
Negatives:
The attitude and demeanor of the front desk associate. Customer service was non existent.
Review
We didn’t!!!
Review
Disappointing
Positives:
Great location
Review
Exceptional
Review
Exceptional
Positives:
Nice hotel. Close distance to events.
Negatives:
The bathroom wasn't clean. Missing an iron and board. And missing an ice bucket.
Review
Passable
Review
Exceptional
Positives:
people were very nice
Negatives:
it was unkempt. at first sight at front door flower pots all unraveling. walk in lobby and overpowering smell of air freshener.
did not do daily cleaning of my room. asked for hangers upon check in and never received.
Review
I wouldnt stay again or recommend
Positives:
people were very nice
Negatives:
it was unkempt. at first sight at front door flower pots all unraveling. walk in lobby and overpowering smell of air freshener.
did not do daily cleaning of my room. asked for hangers upon check in and never received.
Review
I wouldn’t stay again or...
Positives:
The staff was great
Negatives:
The sink stopper was stuck, causing water not to drain. The refrigerator was not stable. The stand where it was located was heavily damaged causing it to rock when opened. The room was not cleaned, even though I intentionally left the do not disturb hanging tag off of the door. It was a two day stay.
Review
Great staff but maintenance needs to correct issues in the room.
Positives:
The staff was great
Negatives:
The sink stopper was stuck, causing water not to drain. The refrigerator was not stable. The stand where it was located was heavily damaged causing it to rock when opened. The room was not cleaned, even though I intentionally left the do not disturb hanging tag off of the door. It was a two day stay.
Review
Great staff but maintenance needs...
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