Homewood Suites By Hilton Memphis-Hacks Cross
3583 Hacks Cross Road
Memphis, TN 38125, US
Memphis, TN 38125, US
Homewood Suites By Hilton Memphis-Hacks Cross welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
Reserve a room
About This Property
Located in Memphis, 14 miles from Graceland, Homewood Suites by Hilton Southwind - Hacks Cross provides air-conditioned rooms and a fitness center. This 3-star hotel offers a shared kitchen and a 24-hour front desk. The hotel features family rooms. At the hotel, every room has a desk. All guest rooms in Homewood Suites by Hilton Southwind - Hacks Cross are equipped with a TV and free toiletries. The accommodation offers a buffet or Full English/Irish breakfast. Homewood Suites by Hilton Southwind - Hacks Cross has a grill. Stax Museum of American Soul Music is 16 miles from the hotel, while Brown Park is 17 miles away. Memphis International Airport is 10 miles from the property.
Room Types
1 King Bed Studio Suite Non-Smoking (refundable)
1 Bedroom Suite 1 King Non-Smoking (refundable)
1 King Mobility Hearing Accessible Tub Suite Non-Smoking (refundable)
1 King Accessible Tub Studio Non-Smoking (refundable)
2 Queen Mobility Hearing Accessible Tub Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- BBQ Facilities
- Body Thermometer Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Ticket Services
- Wheelchair Accessible
Recent Reviews
Positives:
The staff was friendly
Negatives:
The room was dirty, the pool was dirty, had bugs in the room and the food was terrible
Review
Poor
Positives:
Staff friendly
Negatives:
The rooms wasnt clean as it should have been .
Review
It was okay probably wouldnt book at this location again but the stay wasnt too bad just not up to standard
Positives:
The staff was amazing and the stay was even better.
Negatives:
I loved everything .
Review
Excellent
Review
Perfect
Positives:
Access to my vehicle
Negatives:
Security could be better
Review
Considering everything it was a good stay
Positives:
Nothing
Negatives:
The hotel tried to charge my card 2 times before I got to the location to check in. Once we arrived to check in, we were informed that we no longer have a room and that it was canceled, and that our room was already sold.
Review
Good
Review
Perfect
Review
Perfect
Positives:
Nice rooms comfortable beds.
Negatives:
Maid service only every other day so no fresh towels. Had to get them and the furniture in the room was a bit ratty
Review
Homewood suites review
Positives:
The room was very large.
Negatives:
The front desk clerk at 10 pm was very rude and did not offer any help. There was no soap for the shower, no plastic cup for bathroom vanity, no dish soap or sponge for kitchenette. The coffee bar in the lobby was awful.
Review
It was ok. Next trip to Memphis I will stay in the Germantown Hilton instead.
Positives:
It was in a quiet area which made the stay pretty peaceful.
Negatives:
The toilet ran literally all night and scared me and my toddler out of our sleep several times throughout the night.
Review
It couldve been better, but Im satisfied with my experience.
Review
Exceptional
Positives:
The breakfast was very kind,alot of people don't eat pork so it would be nice if you could have some turkey sausage or beef and label it so the people will no what they are eating
Review
It was very nice
Positives:
The front desk staff offered great customer service.
Negatives:
The furniture was old and peeling. The couch had hair weave sticking out of it and was sunk in. The room was not clean as there was crumbs, and shot glass, and sunflower seeds under the furniture. The amount of money that was spent definitely did not match in quality.
Review
I would not recommend this property to others.
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