Quality Suites University

949 Sunland Park Dr
El Paso, TX 79922, US

4.9 Rating | 2.5-Star Hotel |

Quality Suites University welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.

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About This Property

Quality Suites University is located in El Paso, 6.5 miles from El Paso Museum of Art and 8.2 miles from Ciudad Juarez Cathedral. With free WiFi, this 3-star hotel offers a 24-hour front desk. Benito Juarez Olympic Stadium is 8.4 miles from the hotel and Chamizal Park is 9.4 miles away. All rooms feature a safety deposit box. Monumento a la Mexicanidad is 12 miles from the hotel, while La Rodadora is 13 miles from the property. El Paso International Airport is 13 miles away.

Room Types

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $50 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$92.17

nightly

$638.82 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, Nov 26th, 2024 at midnight local hotel time (in Denver), you may cancel your reservation for a full refund. Between Tuesday, Nov 26th, 2024 at midnight and Wednesday, Nov 27th, 2024 at midnight local hotel time (in Denver), you may cancel your reservation for a partial refund. After Wednesday, Nov 27th, 2024 at midnight local hotel time (in Denver), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 27, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$638.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Access To Health Care Professionals
Air Conditioning
Air Conditioning In Public Area
BBQ Facilities
Babysitting/Child Services
Bar
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Fireplace
First Aid Kit Available
Fitness Center
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Horseback Riding
Hot Tub/Whirlpool
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Ironing Amenities
Kitchenware
Laundry Services
Massage Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Tennis Court & Equipment
Wake Up Call
Wheelchair Accessible

Recent Reviews

Frances family with young children November 13, 2024

Positives: check in staff friendly

Negatives: carpet floor was not clean. no towels in room, had to go and get them. door looked like it had been jimmyed and broken into. tub was so stained with dirt that we won't take a shower. felt unsafe. we stay only because we had book thru booking.com.

Review

worst hotel ever

Villegas family with young children November 4, 2024

Review

Passable

Ruben family with young children October 25, 2024

Positives: the price and the location.

Negatives: the bathroom area.

Review

Superb

German review category business travellers September 10, 2024

Review

Pleasant

Gonzalez solo traveller September 8, 2024

Review

Superb

Dora family with young children September 7, 2024

Positives: Was in a good location

Negatives: Was dirty

Review

The room was decent

Mimi young couple September 6, 2024

Positives: The front desk was nice.

Negatives: The shower was questionable about if it worked. The parking was limited. The pool was closed and we were not informed at check in. The vending machine was not working.

Review

Passable

Melissa family with young children August 28, 2024

Review

Bad

Alfred group August 20, 2024

Positives: Nice staff. Good location.

Review

Good location. Comfortable stay. Nice...

Shankar family with young children August 18, 2024

Positives: Good breakfast. Comfortable stay. Good location.

Negatives: Shower tub floor is worn out or not clean.

Review

Comfortable stay

Adriana family with young children July 29, 2024

Review

Good

Johnny solo traveller July 28, 2024

Review

Exceptional

Ronald family with young children July 25, 2024

Review

Very good

Michael family with young children July 22, 2024

Negatives: Room was dirty, no towels in restroom. Never came and cleaned room. Pull out mattress definitely would not sleep on it

Review

Disappointing

Guadalupe family with young children July 22, 2024

Positives: NA

Negatives: Nothing at all. My shower to my room was already broken when I checked in, it fell off when we started the shower, I took the shower head to the front desk and all she said was they couldn't do anything as far as switch me rooms cause they were all booked. She didn't even have the decency to call maintenance. I asked for a manager and she couldn't call him. I spoke to 2 different staff members and none of them helped solve this issue. I had 3 kids with me and it was so bad. No refund or nothing while we stayed. I had a reservation for 2 queen size beds and the beds weren't even the right size. Doors didn't even have all the locks on the door. They were broken. I paid good money and got nothing good in return from this stay.

Review

DONT STAY

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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