Tru by Hilton Garland TX
5055 N President George Bush Hwy
Garland, TX 75040, US
Garland, TX 75040, US
Tru by Hilton Garland TX welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Reserve a room
About This Property
Located in Garland, 6.9 miles from Historic Downtown Plano, Tru by Hilton Garland Richardson has accommodations with a fitness center, free private parking and a shared lounge. Located around 15 miles from Gerald J. Ford Stadium, the hotel with free WiFi is also 15 miles away from Mockingbird Station. The hotel has an indoor pool, hot tub and a 24-hour front desk. All rooms in the hotel are equipped with a TV with cable channels. The rooms at Tru by Hilton Garland Richardson have air conditioning and a desk. You can play pool at this 3-star hotel. Preston Center is 15 miles from the accommodation, while Southern Methodist University is 16 miles from the property. Dallas Love Field Airport is 18 miles away.
Room Types
1 King Bed (refundable)
1 King Hearing Accessible (refundable)
2 Queen Beds (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mirror
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wake Up Call
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Positives:
Location.
Negatives:
The AC in our room was broke. No maintenance. Communication with from staff was not good. Feces stain on towel. When checking out told the new front staff the issues and got the response “I literally just got here”. Not impressed. We did receive a refund.
Review
Will not stay at hotel...
Positives:
Comfortable beds, very clean.
Negatives:
Strong mold smell in bathroom due to water leak behind wallpaper.
Review
Pleasant
Review
Exceptional
Positives:
Breakfast was good. Location was great, very close to shopping center, very quiet. Indoor pool worked out great with the cold weather. Beds were very comfy.
Negatives:
Pancake machine kept running out of mix because people were taking more than 5 at a time. Staff in charge of the food should be more attentive to the area and keeping it clean. For the wifi you have to put in your information in order to get it free?? It seemed catchy so never used it. And was not aware of the $25 accidental fee, which is returned to you but was caught off guard, was never mentioned in the booking.
Review
Great location, would definitely stay...
Negatives:
1. Water pressure in the bathroom is low.
2. The room cost ($121)in the final payment was different than the cost per night I was quoted when making the reservation online ($87) through Hilton Reservations . I’m an Honors member.
Review
I was blindsided by the...
Positives:
Clean. Big room. Comfortable bed.
Negatives:
Unvisible staff. Basic breakfast. Very noisy in the nights with students partying in the rooms.
Review
Good
Positives:
I thought the $25 incidentals charge was very reasonable. Some places have a $100 charge. Parking was never an issue. The bright colors on the hotel makes it pop, and easier to locate. The bed was comfortable and there were a variety of channels available on the TV, including Netflix.
Negatives:
The water pressure was very low. Very slow water coming out of sink and it took forever for the water to get warm. The lady at the desk at the time we checked out wasn't the friendliest. She had somewhat of an attitude that morning.
Review
Nice hotel for a night
Positives:
Great location and friendly staff!
Negatives:
I have yet to receive a refund as my trip got cut short. I have sent 3 emails and no response.
Review
A nice place to stay!
Positives:
Great staff , pleasant experience
Review
Great
Review
Exceptional
Positives:
The room was big enough and the bed was comfortable after I disinfected it. Breakfast was offered but not enough for all customers.
Negatives:
My room had a weird unclean smell and I had to clean and disinfect it myself again to feel confidant it was actually clean. Then the tv would not work so I called the front desk and was told (I'm the only person here and do not have any maintenence on duty). Then I hurt my finger and if was bleeding so I went downstairs to ask for a bandaid from the First Aid kit every hotel should have but all the employee came back with was a old alcohol wipe that look like it was over 10 years old by looking at the packaging it was in. In the end the lack of concern for things working in the room that should be checked prior to a customer checking in to the lack of available basic 1st aid it was not a great/ good stay.
Review
Do better
Review
Exceptional
Review
Good
Review
Good
Review
Poor
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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