DoubleTree by Hilton Hotel & Suites Houston by the Galleria
5353 Westheimer Road
Houston, TX 77056, US
Houston, TX 77056, US
DoubleTree by Hilton Hotel & Suites Houston by the Galleria is pet friendly. The pet fee is USD $50 per pet, per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
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About This Property
In the center of Houston's Galleria area, this hotel features spacious rooms and suites with a flat-screen cable TV. It offers an outdoor pool and fitness center. DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers chocolate chip cookies upon check in. Guests can take advantage of in-room microwaves and refrigerators. Popular points of interest, including the museum district and major corporate offices, can be found close to the Houston DoubleTree by the Galleria. See a game at Minute Maid Park or take a short trip to the NASA Space Center, both easily accessible.
Room Types
1 King Bed Room (refundable)
2 Queen Beds (refundable)
1 King Deluxe Room (refundable)
Queen with 2 Queen Beds - Non-Smoking (refundable)
Deluxe King Suite Non-Smoking (refundable)
2 Queen Kitchen Suite Accessible Roll in Shower Non-Smoking (refundable)
2 Queen Suite Kitchen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Blackout Curtains
- Cashless Payment Available
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Housekeeping
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
That my room had a balcony
Negatives:
The walk from the garage to the hotel
You needing a key card for all the floors to be able to get on and they don’t even work
There were holes in the walls in my room and paining chipping falling off the walls
Customer service wasn’t helpful when I miss placed one of my items
They bill u for anything I have unknown chargers
Review
Poor
Review
Exceptional
Negatives:
Need to update tv channels and or update use of tv
Review
Very much relaxing
Positives:
Clean with nice staff at
Negatives:
Everything was fine
Review
Great
Review
Exceptional
Review
Pleasant
Review
Good
Positives:
The hotel was beautiful
The area was quite.
The balcony view was beautiful looked over the area we in.
Review
Exceptional
Positives:
Location and one employee at the reception called Mariem. She did an excellent work and I would like to appreciate her efforts to serve us.
Negatives:
Maintenance of the toilet was done three times which is not normal to happen in 4 star hotel
Review
Very good stay
Positives:
The location is good
Negatives:
The room was not clean. They did not have trolleys to carry my bags to the room. There was hair everywhere. The bathroom drainages are extremely old. All room curtains are dirty with big stains. The room did not have drinking water at all. The carpet is old and smelly. The restaurant where they served breakfast did not have clean tables to use. On top of the that, I did not get my breakfast I ordered due to miscommunication between restaurant staff. I have reported all of this to the assistant manager and he tried his best to rectify some of these issues.
Review
Not pleaseant at all. I...
Review
Bad
Positives:
Upon arrival I got told that I had no room as they were double booked. I am still waiting to receive a full refund. I have followed up about the refund but received no response.
Review
Bad
Review
Very good
Positives:
Close to the galleria
Negatives:
The hotel is dated. I thought we got upgraded to a suite, turns out everyone in my party goes suites too. Lol
Room was not cleaned on our 3rd day. Fd said they’d check to see how long it will take hoiskeeking to get to our room , but never got a call back. Iron didn’t work. Ran out of body wash and when housekeeping delivered, he just handed me the bottle. I asked if he can put it for us, he said he didn’t speak English.
Review
Eh, it was okay.
Positives:
The location, the view from the balcony. The cookies were great and the staff was very friendly. They were very accommodating.
Negatives:
Parking
Review
I will definitely be staying...
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