Extended Stay America Suites - Houston - I-10 West - CityCentre
11175 Katy Frwy
Houston, TX 77079, US
Houston, TX 77079, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Houston - Katy Freeway - Beltway 8 is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking. Attractions within close proximity to the hotel include the BP Corporate Headquarters, the Citgo Corporate and the Katy Mills Mall .
Room Types
Studio Queen Accessible Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
Did not have an ice machine and rate was higher than listed online.
Review
Was not what I expected
Review
Bad
Negatives:
The guy at the front desk was extremely rude & was acting as if he didn’t want to do his job. The room was dirty all over, I found dead roaches & bugs all in the restroom & kitchen. Horrible experience.
Review
Never again.
Review
Bad
Review
Disappointing
Positives:
The only reason that I booked this location was that it was close to the venue where I was going to attend a conference. I needed a place that had a kitchenette, microwave and refrigerator.
Negatives:
The hotel sits among what seems to be an apartment complex or some other type of building that makes it difficult to get to the parking lot for the hotel. The lobby is decent, but smelled old and like some type of burning tobacco was in there. There were 2 people working behind the desk, yet we had to wait about 10-15 minutes before we were acknowledged. We checked in and went up to our room. The elevator was old and not clean. As soon as we got off the elevator the floor was very dirty, and so we're the walls. Upon opening the room door, it smelled like rat or rodent repellent. I only know the smell because growing up in the country you know smells like that quite well.
We went into the room and it was very dimly lit and just looked very dirty. Before we could even get the door closed, a brown roach walked across the wall next to the refrigerator. I went to see where it was going and pulled the refrigerator away from the wall, only to see a pile of white bug powder in the corner with that roach and some others. We then went back down to the desk and checked out and requested my money back. All within about 10-15 min, we did not stay there.
Review
Terrible Hotel
Positives:
Staff was great and refunded me for my second night after my complaints.
Negatives:
Roaches, smelled like smoke, felt very uncomfortable sleeping the night there due to the roaches.
Review
Very poor
Review
Bad
Positives:
The rest of the room was clean
Negatives:
The room has a musty odor... I think it was the carpet
Review
Very good
Review
Very good
Review
Very good
Review
Exceptional
Review
Superb
Positives:
Clean room
Negatives:
There's no hair dryer. It's uncomfortable after the shower
Review
Good
Positives:
Is quite, simple acomodarnos but ok
Negatives:
The lock and door didn’t work. There where no other rooms available. Wasn’t refunded. I lost my money
Review
Couldn’t stay. No room available
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