Four Points by Sheraton Houston West
11191 Clay Road
Houston, TX 77041, US
Houston, TX 77041, US
About This Property
Located in Houston, 4 miles from CityCentre, Four Points by Sheraton Houston West provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. Providing a bar, the property is located within 13 miles of Memorial Park. The property has an ATM and luggage storage space for guests. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Each room comes with a private bathroom, a bath and a hairdryer, and certain rooms at the hotel have a safety deposit box. At Four Points by Sheraton Houston West all rooms have bed linen and towels. Guests at the accommodation can enjoy a buffet or an American breakfast. At Four Points by Sheraton Houston West you'll find a restaurant serving American cuisine. Vegetarian and vegan options can also be requested. The hotel offers 3-star accommodations with a hot tub and terrace. A business center and vending machines with snacks and drinks are available on site at Four Points by Sheraton Houston West. Speaking English and Spanish, staff will be happy to provide guests with practical guidance on the area at the 24-hour front desk. Houston Arboretum and Nature Center is 13 miles from the accommodation, while The Galleria Houston is 13 miles away. George Bush Intercontinental Airport is 21 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Board Games/puzzles
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Higher Level Toilet
- Hot Tub/jacuzzi
- Internet Services
- Invoice Provided
- Ironing Service
- Key Card Access
- Kid Meals
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Restaurant
- Safety Deposit Box
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Terrace
- Swimming Pool
- Terrace
- Toilet With Grab Rails
- Trouser Press
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- Wine/champagne
Recent Reviews
Positives:
Location, price.
Negatives:
Pool was closed, they charged for breakfast, place was barely what I?d call clean, elevators worked about half the time, and there were GLASS SHARDS in the shower that I thankfully saw before I stepped on.
Positives:
Hotel had power outage and I was not notified. Had to book another hotel to stay at an inflated price
Positives:
Good location near I 10 and the West Beltway.
Negatives:
First room smelled like dog urine. Replacement room was clean, but the lock up top was broken off and the deadbolt near the door handle did not work. Also shower knob was broken. Also, pool and hot tub are were closed with a notice by the health dept!
Positives:
Hard to be positive after a very unpleasant stay. They allowed pets.
Negatives:
The entire checkin process was horrendous. Checkin should have been available beginning at 3pm. Our first room wasnt ready until after 4 pm. We didnt get into our 2nd room until after 7 pm. On top of that, our second room type that was booked was change
Positives:
Quiet & clean! Staff was helpful when needed.
Positives:
Clean and comfortable
Negatives:
That the bar was closed and you had to pay 10 for breakfast
Review
Clean and comfortable in a great area.
Positives:
Decent place to sleep and rest for one night. Location was ok.
Negatives:
The overall cleanliness of the room wasnt the best. The shower also leaked during and after use.
Review
A decent place to sleep for the price. Nothing exciting
Review
Perfect
Review
Perfect
Review
Very good
Positives:
I was disappointed to learn that you had to pay additional $10 to have breakfast. I have stayed in many hotels and have NEVER been charged extra for breakfast.
Negatives:
Paying additional $$ for breakfast
Review
Probably would not stay here again
Positives:
Location, cost
Negatives:
Had to wait three hours to get the room cleaned on the second day
Review
Good Location,and cost but the occupied rooms were not cleaned until after the empty rooms were we had to wait three hou
Review
Very poor
Positives:
The staff was nice on site.
Negatives:
Several small things were not right, but the biggest one was that they charged for my room twice and did not respond to my calls. They keep saying that someone will contact me, but they never did. Very disorganized.
Review
Charged me twice and won't resolve it
Review
Very good
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