Hilton Garden Inn Houston Nw/America Plaza
14919 Northwest Freeway
Houston, TX 77040, US
Houston, TX 77040, US
Hilton Garden Inn Houston Nw/America Plaza is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Well situated in the Northwest Houston district of Houston, Hilton Garden Inn Houston NW America Plaza is located 7.5 miles from CityCentre, 12 miles from Memorial Park and 12 miles from Houston Arboretum and Nature Center. Featuring a bar, the 3-star hotel has air-conditioned rooms with free WiFi. The property features an outdoor pool, fitness center, hot tub and restaurant. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Guest rooms will provide guests with a fridge. Guests can use the business center or relax in the snack bar. Languages spoken at the reception include Arabic, English, Spanish and Hindi. The Galleria Houston is 12 miles from Hilton Garden Inn Houston NW America Plaza, while Waterwall Park is 12 miles away. George Bush Intercontinental Airport is 19 miles from the property.
Room Types
1 King Bed Shower Only (non-refundable)
2 Queen Beds (non-refundable)
1 King Bed Junior Suite (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Arabic
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hindi
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Smoke Alarms
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Wheelchair Accessible
Recent Reviews
Review
Perfect
Positives:
Location, friendly staff, clean.
Negatives:
Nothing
Review
Our power was out from storm.
Review
Perfect
Review
Exceptional
Positives:
Facilities
Negatives:
Ac confusion and only 1 big towel
Review
Good
Positives:
Excellent facilities and really comfy bed!
Negatives:
No room cleaning service during the week
Review
Very good
Positives:
Nothing.
Negatives:
Our room didn't have hot water the 2nd night after being out all day. Complained to the front desk who only wanted to give a us a room upgrade at 10pm. We refused because we were not moving all 4 of our bags at that late at night. Transfered to another room on day 3 of out 3 night stay after waking up our room not having hot water still after we were told the hot water wpuld be fixed in the morning. Came back late and the room didn't have air conditioning. Couldn't speak to the general manager for a refund. Got a call after pressing into Hilton 6 days later only to get a rude and sexist general manager who refused to speak to and was rude to my wife.
Also, the complimentary breakfast was actually $10
Review
Worst Hilton Experience of our life
Positives:
Breakfast, enough choice and variation, room with the right facilities, temperature nice.
Negatives:
I was not aware they don't clean the room every day, which was the first time I had this in a hotel.
Review
Good stay, good breakfast and staff.
Review
Very good
Positives:
extremely nice. but will not stay this again and making another trip to Houston unfortunately unfortunately trying to find another motel
Negatives:
Very impossible to get my deposit back .gentleman that trash, staring at me and my friend was very scary. He started taking pictures of us. We decided it was time to go immediately
Review
This guest did not leave comments about this hotel.
Review
Perfect
Positives:
The overall property was clean and in a good location close to food and stores.
Negatives:
The staff were very inconsiderate. A lot of the obscene things that were happening they didnt have answers for and they didnt have digital or paper trails.
Review
One of the staff charged me $1,116 for a room deposit and the same night he tried breaking into my room. When I notified
Review
Good
Review
Perfect
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