Homewood Suites By Hilton Houston Willowbrook Mall

About This Property

Attractively set in the FM 1960 district of Houston, Homewood Suites by Hilton Houston-Willowbrook Mall is located 14 miles from CityCentre, 19 miles from Memorial Park and 19 miles from Houston Arboretum and Nature Center. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. Guest rooms at the hotel come with a seating area. Certain rooms come with a kitchen with a fridge, a dishwasher and a microwave. The rooms in Homewood Suites by Hilton Houston-Willowbrook Mall are equipped with a flat-screen TV and free toiletries. For guests' convenience, the accommodation has a business center. Cynthia Woods Mitchell Pavilion is 19 miles from Homewood Suites by Hilton Houston-Willowbrook Mall, while Wortham Center is 19 miles from the property. George Bush Intercontinental Airport is 12 miles away.

Room Types

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$122.33

nightly

$873.48 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Nov 28th, 2024 at midnight and Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$873.48 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. This hotel has a No Party Policy in guest rooms, suites, common areas and the pool. A fee will be applied if the No Party Policy is violated.

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$122.33

nightly

$873.48 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Nov 28th, 2024 at midnight and Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$873.48 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. This hotel has a No Party Policy in guest rooms, suites, common areas and the pool. A fee will be applied if the No Party Policy is violated.

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$234.33

nightly

$1,673.16 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Nov 28th, 2024 at midnight and Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,673.16 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. This hotel has a No Party Policy in guest rooms, suites, common areas and the pool. A fee will be applied if the No Party Policy is violated.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning In Public Area
Airport Shuttle (charges May Apply)
BBQ Facilities
Body Thermometer Available
Books, DVDs, Music For Children
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fireplace
First Aid Kit Available
Fitness Center
Food Delivery
Free Breakfast
Free Face Masks
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Invoices
Ironing Amenities
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Safety Deposit Box
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
Temperature Check For Guests And Staff
Tennis Court & Equipment
Wheelchair Accessible

Recent Reviews

Terence Traveling as Couple August 1, 2023

Review

Perfect

Erica Family with Young Children July 29, 2023

Review

Perfect

Marcy Traveling as Couple July 5, 2023

Positives: This hotel is one of the few that has a bedroom closed off from the rest of the suite and that's what I look for. Breakfast was good every day except the last day on Wed., July 4th. The grounds were clean. The room was nice.

Negatives: There were several items that were disappointing, especially for a Hilton property. The AC was not working the whole time in the lobby or the hallways. Staff were unsure when it would be fixed. The toilet handle was broken. The window in the living area was broken. It fell open during the day. The phone in the bedroom did not work. The tub had no stripping and was very slippery. One of the side doors would not open with the key card from the outside. Staff were aware but didn't have an ETA on when it would be fixed. The pool was closed for structural issues. As a Hilton Honors member AND a Hilton property owner, I was very disappointed with this property.

Review

This property should close until all the issues are fixed and it meets the Hilton standards

Yolande Family with Young Children July 4, 2023

Positives: Not applicable

Negatives: I booked for 6 nights an extra night since our flight was reachung 6am and when we arrived our booking was cancelled as no show. I am still awaiting my 1 night refund, since I did give prior notice via email and then phone call to the hotel.. very disappointed

Review

Disappointed

Tykeisha Family with Young Children July 3, 2023

Positives: There was no working ac.

Negatives: There was no working ac in the lobby the heat was unbearable and the pool is closed.

Review

Bad

Homewood Suites By Hilton Houston Willowbrook Mall

Reserve a room

About This Property

Room Types

Standard Room (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Standard Room (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Standard Room (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Check in / Check out

Features and Amenities

Recent Reviews

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