Sonesta Simply Suites Houston CityCentre I-10 West
10503 Town And Country Way
Houston, TX 77024, US
Houston, TX 77024, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Reserve a room
About This Property
Equipped with all the comforts of home, including full kitchens, this all-suite hotel is located in Houston's Energy Hall, only moments from major corporate offices and local attractions. Guests at the Sonesta Simply Suites Houston CityCentre I-10 West can start the day with a snack from the 24-hour convenience store or prepare a home-cooked meal with in-room stoves, toasters and dishware. Additional amenities at the Sonesta Simply Suites Houston CityCentre I-10 West include free high-speed internet access and outdoor barbecue grills. The hotel also provides a free movie library and a 24-hour fitness center. The offices of Citgo, Chevron and Halliburton can be found a short distance from the Sonesta Simply Suites Houston CityCentre I-10 West. With easy access to Interstate 10, guests can easily explore the surrounding area including downtown Houston.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Mobility Accessible Studio Suite Queen Bathtub (refundable)
Studio Suite Queen (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Refrigerator
- Separate Shower/bathtub
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
The staff was very nice and tried to be as helpful as they could with the conditions they had to work with.
Negatives:
Nothing was appealing. The conditions were not fit for any human. The refrigerator look like an old 1985 refrigerator with debts all in it. One drawer would not stay closed. It kept opening. Then there was a baby roach in the bathroom that was alive!
Positives:
This hotel was one of the cleanest hotels we have stayed in a long time! We travel a lot and the staff was so accommodating and quick to respond to any issues we had! Everyone at front desk to the maintenance was helpful, kind and respectful
Review
Perfect
Review
Very good
Review
Good
Positives:
Pros: helpful friendly staff, good gym-I could do gull workout including rubber mats, balls, rollers, etc.. Restaurants across the street, good toll in shower w sdjustable shower barr. Cons: No automatic doors for people on walkers.
Negatives:
See above
Review
Exceptional
Positives:
The check in was quick and easy, staff was friendly, rooms are spacious, bed was comfortable, amenities in the room were great
Negatives:
Fridge super noisy (bc of age), we had to unplug it during the night to be able to sleep, same for the AC,.
After we didn't receive any new towels for days I was asking at the reception and been informed that the hotel only provides house keeping once a week.
At the gym the desinfection wipes, towels and cleaner was empty. I've been told that the house keeping is cleaning the Gym daily, nonetheless for my understanding of hygiene every user of the machines should clean them after usage.
The hotel management is asking people to not put their trash bins outside in the hallway. I do understand but if their's onlyhouse keeping once a week, guests are either drowning in trash or take it out themselves which is very uncommon for a hotel stay.
After all it is a good hotel considering the pricr. Just be aware that it's more like a long-term stay hotel than a full service place.
Review
Good value for money but easy improvements could be made
Review
Perfect
Positives:
The building, Its 24/7
Review
It was amazong experience staying in Houston in this wonderful suite
Positives:
We had issues with the initial room. Reported to staff who were very understanding with our concerns. We got an upgrade at no additional charge and were very pleased with the service we received from them.
Positives:
Did not bother to refund me my money after not being able to accommodate my reservation, instead tried to have me pay for 2 rooms when I only needed 1 room.
Negatives:
Did not bother to refund me my money after not being able to accommodate my reservation, instead tried to have me pay for 2 rooms when I only needed 1 room.
Review
Tried to get me to pay for an extra room instead when I only need 1 room.
Positives:
The staff at the front desk were very helpful with all my requests.
Negatives:
The air conditioner was very loud and I was not able to sleep because of it. There was a very strong smell of detergents and cleaning agents. It was hard and unpleasant to breathe.
Review
Disappointing.
Review
Perfect
Positives:
The room was musty, smoky and the air was so saturated with water that the beds were wet. It was uninhabitable
Negatives:
Just about everything
Review
Short. I dont want to become Ill due to mouldy smoke smelling carpets and indoor humidity
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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