SureStay Plus Hotel by Best Western Lubbock Medical Center

3901 19th St
Lubbock, TX 79410, US

7.1 Rating | 2.5-Star Hotel |

SureStay Plus Hotel by Best Western Lubbock Medical Center welcomes pets at their pet-friendly accommodation. The pet fee is USD $15 per pet, per night. The number of pets allowed is 2. Pet weight limit is 25 lbs. *Dogs and cats are welcome. Pets may notbe left unattended in room. Dog potty area on property.

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About This Property

Texas Tech University is just a 5-minute drive from this SureStay Plus Hotel by Best Western Lubbock Medical Center. It features a 3-tier outdoor pool, on-site lounge and warmly decorated rooms with a 50-inch flat-screen TV. Free Wi-Fi, a microwave and a small fridge are featured in each room. Guests can relax in the comfortable lounge chair or use the work desk. A free area shuttle is available for guests’ convenience, as well as a business center. A gym is also on site at SureStay Plus Hotel by Best Western Lubbock Medical Center. Guests can enjoy drinks at The Recovery Room Lounge, a full-service bar. A continental breakfast is offered daily including hot and cold items. Llano Estacado Winery is 20 minutes’ drive from this hotel. The Science Spectrum Museum is 8 miles away and the Buddy Holly Center is 4 miles away.

Room Types

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$53.68

nightly

$369.54 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Nov 28th, 2024 at midnight and Sunday, Dec 1st, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Sunday, Dec 1st, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 1, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$369.54 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Please note that the airport transfer service has limited hours of operation. Contact the property for details. Local Residents are required to pay a refundable deposit of USD 200.00 on arrival for incidentals.

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$53.68

nightly

$369.54 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$369.54 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$62.48

nightly

$430.14 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$430.14 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 3
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$69.52

nightly

$478.68 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$478.68 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$69.52

nightly

$478.68 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$478.68 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 3
Free cancellation
The pet fee is USD $15 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$87.12

nightly

$599.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$599.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Access To Health Care Professionals
Air Conditioning
Air Conditioning In Public Area
Airport Shuttle (charges May Apply)
Alarm Clock
Balcony/terrace
Bar
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Fitness Center
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Ironing Amenities
Kitchen
Kitchenette
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Room Service
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shuttle Service (charges May Apply)
Sofa
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wake Up Call
Wheelchair Accessible

Recent Reviews

Manuel young couple November 26, 2024

Review

Exceptional

Laura solo traveller November 24, 2024

Positives: I have stayed here several times and have never been

Negatives: Breakfast is limited but it's not there for you to be a gluten. Just enough to get you going.

Review

Always A Great Stay

Zambrano family with young children November 23, 2024

Positives: The staff was very friendly and very helpful on point

Review

Exceptional

Cynthia review category business travellers November 18, 2024

Positives: The price

Negatives: Hair in the sink ; smells throughout the lobby- like smoke and in the hallways a nauseating smell ; noisy air conditioner through the night , strained towels - with maybe rust stain marks on several, and to top it off old / mismatched decor

Review

Very unpleasant and would NOT...

Timothy young couple November 12, 2024

Positives: Room was Great.. Very convenient to Hospital area.

Review

Was good Will do it...

Britney young couple November 11, 2024

Review

Disappointing

Jessica family with young children November 11, 2024

Review

Pleasant

Omar review category business travellers November 9, 2024

Review

Excellent hotel with very calm...

Ty family with young children November 4, 2024

Review

Very good

Oscar review category business travellers November 2, 2024

Review

Exceptional

Janeece family with young children October 28, 2024

Positives: Very good biscuits and gravy. Juice

Review

Good

Tressia family with young children October 26, 2024

Review

Very good

Faith family with young children October 22, 2024

Review

Pleasant

Watson young couple October 21, 2024

Positives: The location was perfect, the facility had been remodeled and it had a very nice look to it. The rooms were clean except for one thing....

Negatives: I reserved the room the night before online and then called the building to verify the reservation, I was told everything was good to go. When we arrived I was told that I had no reservation, then once it was found in the system, I was told that the King suite that I booked had been sold out for over a week, but somehow I ended up with a king suite. The room was nice and clean except for the roaches. We kept killing roaches

Review

Passable

Susan family with young children October 21, 2024

Positives: Location

Negatives: Would prefer more fruit at breakfast Eggs were too wet

Review

Good stay for a college...

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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