Hilton Garden Inn San Antonio the Rim
5730 Rim Pass
San Antonio, TX 78257, US
San Antonio, TX 78257, US
Hilton Garden Inn San Antonio the Rim welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
Offering an outdoor pool and a fitness center, Hilton Garden Inn San Antonio/Rim Pass Drive is located in the Dominion, just 1.1 mi from Six Flags Fiesta Texas. Free WiFi access is available. Each room here will provide you with air conditioning. Complete with a microwave, the dining area also has a refrigerator and a coffee machine. Private bathroom also comes with a bath or shower. Extras include a desk and ironing facilities. At Hilton Garden Inn San Antonio/Rim Pass Drive you will find a 24-hour front desk and a mini-market. The property offers free parking. The Shops at La Cantera are within 2 mi of the property and San Antonio International Airport is 9.3 mi away.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
2 Queen Hearing Accessible (refundable)
1 King Bed 1 Bedroom Suite (refundable)
1 King Suite Hearing Accessible (refundable)
1 King Premium W/In-Room Drinks-Snacks (refundable)
2 Queen Premium W/In-Room Drinks-Snacks (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
i loved everything, the view, the price, the stores were like 3 min away, i loves how clean it was. Would definitley book here again
totally recommend
Negatives:
the was nothing i didnt like
Review
even my 11 yr old...
Positives:
Good location. Staff was extremely courteous Kidos to the housekeeper named Rosie who took it upon herself to go downstairs to bring me some ice. I hope she gets rewarded.
Negatives:
On Saturday night there was a strong sewer smell on the fourth floor. It was irritating and I reported it to the front desk.
Review
Met expectation overall. Good customer...
Review
Superb
Positives:
The area
Negatives:
Always stay there but the last time was really bad the room. We send and email but no answer! It looks so old not clean, room smells bad, the bed was soo bad!! Really very disappointed hope it was just that ROOM. Like I said when we go to SA we love to stay there but no more! We went this weekend and prefer to stay in the ones that are in front of this one. Hope they put more attention in all rooms and fix the one they give us on that trip cause it has a great location with great stores around! And also put more attention when the clients try to contact by phone, email or whatever to tell about the reviews.
Review
Disappointing
Positives:
We did not have breakfast. The desk clerk never mentioned anything regarding breakfast schedule.
Negatives:
Didn't like the fact that when we got to the hotel we were notified we didn't a room available because they overbooked. We had reserved the room 2 weeks in advanced.
We showed the clerk our confirmation. The clerk just kept apologizing but continued explaining that they overbooked. However, a person with no reservations arrived at hotel and got a room, clerk never mentioned of hotel being overbooked.
Individual had no issues acquiring a room yet we did.
When we settling in the room my wife a male's undwear on the chair. Obviously the item was overlooked when room was cleaned.
Review
Not happy and disappointed. Next...
Positives:
Things were clean.
Room was big enough.
AC worked great.
Good lighting in room.
Negatives:
Was not told during booking that parking needed to be paid for.
Was told that the booking app we used did not properly calculate tax and that we still needed to pay the remaining 4 cents. Obviously was not real loss for us but it seemed like a petty level of money grubbing.
Bed frame was extremely loud and seemed to be falling apart. Creaked loudly every time we even moved a little.
Shower had terrible water pressure and the water would not get hot.
Shower water felt slimy and had a dirty taste when it got in mouth.
Shower door did not close all the way and resulted in water slashing all into the bathroom.
Some of the wall outlets did not work at all, made it difficult to use iron for clothing.
Review
Just disappointing for the price,...
Positives:
Very clean and well staffed
Negatives:
I loved the location but had a hard time getting to it because of all the road closures.
Review
Our stay was great, pool...
Positives:
The location is ideal
Negatives:
Entering the hotel room we noticed it was a little outdated but it’s understandable, it seemed a little weird that they charged through an app the parking lot but we payed it, unfortunately our truck window was broken when we came out in the morning as other 6 cars, the hotel didn’t do anything or even call us even though there’s security and we payed the parking fee, we’re never staying there again.
Review
Never staying again
Positives:
Hotel is not that old
Negatives:
No housekeeping... The hotel will not make your room even if requested to do so. Be ready to return to an unmade bed, and wet towels after the second day.
Breakfast buffet is expensive and quite poor in variety, quantity and quality, to say the least.
Review
Clean, but no housekeeping and...
Review
Very good
Positives:
Like the locación. In the cleanest
Negatives:
The only thing I don’t like was that charge you for the breakfast
Review
Very clean
Review
Very good
Positives:
It was comfortable, quiet, and loved the location.
Negatives:
The pillows are to soft
Review
Loved it
Positives:
Love the location
Negatives:
AC in Hallway not working. AC unit in room was noisy. Was irritating when trying to sleep at night. Starting to see a little wear and tear in the room.
Review
Overall a nice visit, but...
Review
Very good
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