Extended Stay America Suites - Houston - Sugar Land
13420 Southwest Freeway
Sugar Land, TX 77478, US
Sugar Land, TX 77478, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Houston - Sugar Land is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, a microwave and a refrigerator. The hotel also provides guests with laundry and extra pillows. Complimentary bi-weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking. Attractions within close proximity to the hotel include the Houston Museum of Natural Science.
Room Types
Studio Queen Non-Smoking (refundable)
Deluxe Queen Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
Superior Queen Accessible Non-Smoking (refundable)
Superior Queen Non-Smoking (refundable)
Deluxe 2 Full Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Not much
Negatives:
Rude staff
Black mold in bathroom
Dank smell
Review
Book if you like mold
Review
Superb
Positives:
Absolutely nothing!!
Negatives:
Me, my husband and nephew drove 12 hours to come to a wedding. We selected Extended Stay for the location being near to the venue, price due to needing 2 rooms and the kitchen. It's been about 15 or 20 years since staying in a Extended Stay and then it was a nice place to stay. Now, from what I've seen at this location. These type of Extended Stay set-up has now catered to people needing a place to live. This location coming in the door I knew we wouldn't be happy. I was correct!!! The flooring all through was filthy. Trash in the elevators, smearing on hardware and to top the disguise the rooms had roaches. We managed to stay one night due to the time we arrived and our plans,but that next morning early we checked out. I received my money back for the non stay of the second night. I also express this to the young lady at the desk. You have quest that may consider your establishment for the reasons mentioned, but boy unless that's what they are used too would be mortified knowing how this Extended Stay has went to downhill. Even the outside surroundings once looking in the light of day was terrible. Beer bottles, food,trash and whatever thrown around. I felt like I was in a crack or meth place. I'm embarrassed to even mentioned to anyone about this experience. I immediately booked at the Hyatt which was more my taste. This Extended Stay needs to be shut down and any others like it. If not that, this corporation needs to remove this from any hotel booking and make it just a place people of that caliber can just walk in any arrange stay. TERRIBLE!!!!!!!!
Review
Terrible
Positives:
The staff, the bed.
Negatives:
The heater was not working, and entire floor was cold with A/C blowing during cold front.
Review
Good, not great.
Review
Poor
Positives:
I didnt see any chairs or table didn’t know they had breakfast available
Review
It was great for the...
Positives:
Everything
Negatives:
Everything
Review
It was comfortable and clean
Review
Exceptional
Positives:
convenient location
Negatives:
Bless their hearts, the place was just beat to $hit. Mirror broken, shower head broken, fridge beat up and rusty, cabinets literally falling apart
Review
stay elsewhere
Positives:
The staff mention that they don’t provide any breakfast
Negatives:
Everything is shabby and broken, the closet, the door, tv cable reception sucks, the burners are all rusted, the room floor is very dirty.
Review
I want a full refund
Review
Disappointing
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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