Tru by Hilton the Colony
5252 Memorial Drive
The Colony, TX 75056, US
The Colony, TX 75056, US
Tru by Hilton the Colony welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located in The Colony, within 16 miles of Historic Downtown Plano and 18 miles of Preston Center, Tru By Hilton The Colony provides accommodations with an outdoor swimming pool and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star hotel offers a 24-hour front desk. The hotel features family rooms. The rooms in the hotel are equipped with a flat-screen TV with cable channels. Guest rooms at Tru By Hilton The Colony include air conditioning and a desk. Highland Park Village is 20 miles from the accommodation, while Southern Methodist University is 21 miles away. Dallas-Fort Worth International Airport is 17 miles from the property.
Room Types
1 King Bed (non-refundable)
1 King Suite Mobility Hearing Accessible Tub Non-Smoking (non-refundable)
1 King Hearing Accessible (non-refundable)
2 Queen Hearing Accessible (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Bar
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Safety Deposit Box
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Wheelchair Accessible
Recent Reviews
Positives:
Friendly staff.
Negatives:
TV didn't work at first.
Positives:
Clean
Big TV
Negatives:
No
Positives:
Staffs are great, welcoming and helpful. Especial hotel employee, proactively provided all solutions to address our needs.
Negatives:
None.
Review
This guest did not leave comments about this hotel.
Positives:
I really liked everything about especially the staff was very helpful with assisting me with any and everything.
Negatives:
Not able to exactly watch certain channels on the TV but other than that everything else was okay.
Positives:
Tbh I liked everything. It is def a hotel Id like to stay at more.
Negatives:
N/A
Review
Perfect
Negatives:
Came back around 11pm after spending time with family and tried to park in the back only to have most of the area blocked off by a large truck full of teenagers blasting music and one standing by the side door waiting for someone with a key card to open it. Tried to go park around front and there was a drunk couple arguing in the middle of the parking lot. Maybe hire a night security guard to keep things like that from happening. Had to circle the building 3 times to figure out where I could park and get in without a) hitting a drunk person or b) letting in someone random who obviously wasnt staying there
Review
Passable
Positives:
Really nice are & hotel
Negatives:
The friendly personal & the food
Review
Exceptional
Review
Very good
Review
Very good
Positives:
AC worked amazing, room was spacious, tv was a smart tv, staff great, breakfast selection was nice !!
Negatives:
The only negative thing about our stay was the overwhelming smell of stale smoke when we first walked into our room, and the beds. It faded of course, but was gross to walk into. The bed was a little bit springy. Woke up sore .
Review
Overall great stay
Positives:
Clean, friendly staff, and great location.
Negatives:
I had to wait 45 minutes to check in. I arrived at 4.
Review
Good
Review
Very good
Review
Perfect
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