Extended Stay America Select Suites - Richmond - Innsbrook
10060 W. Broad Street
Glen Allen, VA 23060, US
Glen Allen, VA 23060, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
Extended Stay America Select Suites - Richmond - Innsbrook is offering accommodations in Richmond. Featuring a fitness center, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking throughout and is located 12 miles from Greater Richmond Convention Center. At the hotel, each room is equipped with a desk. Certain rooms include a kitchenette with a fridge, a dishwasher and an oven. Guest rooms in Extended Stay America Select Suites - Richmond - Innsbrook are equipped with a flat-screen TV and free toiletries. University Stadium is 12 miles from the accommodation, while Virginia Commonwealth University School of the Arts is 12 miles away. Richmond International Airport is 20 miles from the property.
Room Types
Deluxe Queen Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Unexpectedly huge room was nice. There's room to play ping pong even after pulling out the sofa bed. Beds were reasonably comfortable. Lots of outlets on the walls. Lamps with outlets and USB charge ports.
Negatives:
sticky front door, fairly small TV. Kitchen has cooktop, oven, microwave, and frig, but no cookware, no utensils, no paper towel in kitchen. no coffee maker.
Review
It was a surprisingly decent...
Positives:
Kind and helpful team and clean hotel
Review
Kind and helpful team and...
Positives:
Good and clean
Review
Clean and good
Positives:
Nothing
Negatives:
Dirty , didn’t feel safe.
Review
Bad
Positives:
The staff was super helpful upon check in
Negatives:
Nothing everything was awesome
Review
Will definitely stay again
Positives:
Good
Review
Good
Positives:
Good, Clean room
Review
Exceptional
Positives:
Location was good that's i
Negatives:
Rooms were all not that clean. We stayed there 6 days and for my husband and I only 2 towels and w washcloths total. One small bar of soap and 1 roll of toilet tissue. We were shown 3 rooms and took the 3rd which was the best of the 3 and it was pretty bad too if thst tells you anything. Was a handicapped room and my husband had to literally take his shoulder and ram the door to open it !!
Had some brown stuff thst ran on the floor in the kitchen from fridge when we opened it ,someone did come clean it. We were told we'd get an extra day of housekeeping , never got one !!( read fine print yesterday and say t
You have to saty there 8 days to get housekeeping if you want it before,there is an additinal.fee!"we didn't use anything extra but you also paid for $12 for each set of kitchen supplies ,( too cook or eat with ) We DID not as didn't have wanted to.
Should have know when we arrived and the front desk person told us ,*if you don't like the room,I only have 2 more to show you !* we arrived late at night and been traveling all day from Florida is only reason we kept booking.com reservation
NeVER again !!
Front desk had roll down locked metal cover on it and you could never find anyone to help you. Usually had to stay there and call out and they'd come out from wall behind counter.
We used to live in this part of Virginia and we're disappointed at this place. Putting it mildly.
Person who said he'd give us extrahousekeeping also said he'd give us 6% discount, of course we didn't see either..He also told me if I booked an extra day I(7th),I'd get a better discpunt!! I looked af him and relied," you think I'm going to pay for.ANOTzhER day at this place ?' He kept apologizing and tried to vs nice,better than actual older woman spoke with whose solution was asking me if I wanted to check out !!We'd already paid at checking because of booking.com.
Review
Very disappointing
Positives:
Clean hotel
Review
Clean Hotel
Positives:
Location
Negatives:
Not clean, especially the bathroom. Sticky floors and old looking furniture
Review
Passable
Positives:
Clean hotel
Review
Exceptional
Review
Exceptional
Positives:
Woman at the front desk was very nice
Negatives:
CLEANLINESS!!!!! The whole hotel was disgusting! There was an awful smell that would not go away. Both in the room and in the hallways. There was cockroaches everywhere! The floors were filthy and it seems like nothing has been wiped down since the place has been open. A short walk from the bathroom to the bed left my socks black. There was nicotine covering the walls and soap residue on the sink. I would have stayed somewhere else but there was no other rooms available anywhere else. I will NEVER stay here again and I recommend no one else does unless you want to leave with roaches.
Review
I will never stay here...
Positives:
Clean hotel
Review
Exceptional
Positives:
Location and managment
Review
Exceptional
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