Hilton Garden Inn Richmond Innsbrook
4050 Cox Road
Glen Allen, VA 23060, US
Glen Allen, VA 23060, US
Pet guests are welcome at Hilton Garden Inn Richmond Innsbrook. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located in Short Pump, 13 miles from Greater Richmond Convention Center, Hilton Garden Inn Richmond Innsbrook has air-conditioned accommodations and a fitness center. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel has family rooms. At the hotel, rooms come with a desk. The rooms will provide guests with a fridge. An American breakfast is available each morning at Hilton Garden Inn Richmond Innsbrook. University Stadium is 12 miles from the accommodation, while Virginia Commonwealth University School of the Arts is 13 miles from the property. Richmond International Airport is 21 miles away.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
2 Queen Hearing Accessible (refundable)
1 King Suite Mobility Hearing Accessible Tub (refundable)
1 King Bed Junior Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Indoor Pool
- Invoices
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Smoke Alarms
- Staff Trained In Safety Protocol
- Wheelchair Accessible
Recent Reviews
Positives:
Room was clean, quiet and bed comfortable.
Negatives:
I did not like that the signs stating breakfast was an additional fee were small and not well positioned. We were not informed prior to getting our food that breakfast was an extra fee either by any staff. In addition, we were also not instructed at check-in of extra fee for breakfast. This needs to be discussed with hotel guests on check-in and prior to sitting down/getting food.
Review
Overall - stay was okay....
Negatives:
Sink and shower had clogs. Shower filled up with water up to your shins. I wasn’t staying in a hostel. What a joke.
Review
Poor
Positives:
Nothing.
Negatives:
There were roaches in the room.
Review
Bad
Positives:
Exceptional staff very pleasant thank you to Oscar and Aubrey for making sure everything went smooth
Negatives:
I can not say anything bad about everything was great
Review
Exceptional
Positives:
The property itself is nice. When you walk into the hotel it’s so beautiful. I like that they serve breakfast and dinner on site in the event that you don’t want to leave.
Negatives:
The bathrooms were in rough shape. People were checking out and getting refunds because the bathrooms looked unkept. The rest of the room was clean- just the bathrooms were struggling
Review
Great for the price
Review
Superb
Review
Good
Positives:
Aubrey Minor is a great manager he took time out to handle my issues eventhough others were being rude to him definitely a good example of leadership.
Negatives:
Elevator not working
Review
Good
Positives:
It was a nice standard mostly clean room
Negatives:
There should not be a charge for basic breakfast or parking. If you pay for a room at the hotel you should not have to pay to park at the hotel.
Review
Average
Positives:
Needs to specify breakfast is an additional charge. Made it seem as if breakfast was included. Then I get a $30 bill for breakfast. Should be included with room.
Negatives:
Specify breakfast additional charge
Review
Would stay again only because...
Review
Good
Positives:
telge staff was very friendly. place was clean & quiet
Review
Exceptional
Positives:
Great location. Nice breakfast with great omelette and pancakes on weekends.
Negatives:
No cleaning up the room at all without letting us know at check-in. Pack and play was not in the room when we arrived and we confirmed it the day before. No sheet at all with it. We had to ask for an extra sheet and go back to the reception to get it.
Review
Pleasant
Review
Passable
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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