Hilton Garden Inn Richmond Innsbrook
4050 Cox Road
Glen Allen, VA 23060, US
Glen Allen, VA 23060, US
Hilton Garden Inn Richmond Innsbrook is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located in Short Pump, 13 miles from Greater Richmond Convention Center, Hilton Garden Inn Richmond Innsbrook has air-conditioned accommodations and a fitness center. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel has family rooms. At the hotel, rooms come with a desk. The rooms will provide guests with a fridge. An American breakfast is available each morning at Hilton Garden Inn Richmond Innsbrook. University Stadium is 12 miles from the accommodation, while Virginia Commonwealth University School of the Arts is 13 miles from the property. Richmond International Airport is 21 miles away.
Room Types
1 King Bed (refundable)
1 King Hearing Accessible (refundable)
2 Queen Beds (refundable)
1 King Suite Mobility Hearing Accessible Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Indoor Pool
- Invoices
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Smoke Alarms
- Staff Trained In Safety Protocol
- Wheelchair Accessible
Recent Reviews
Positives:
Aubrey Minor is a great manager he took time out to handle my issues eventhough others were being rude to him definitely a good example of leadership.
Negatives:
Elevator not working
Review
Good
Positives:
It was a nice standard mostly clean room
Negatives:
There should not be a charge for basic breakfast or parking. If you pay for a room at the hotel you should not have to pay to park at the hotel.
Review
Average
Positives:
Needs to specify breakfast is an additional charge. Made it seem as if breakfast was included. Then I get a $30 bill for breakfast. Should be included with room.
Negatives:
Specify breakfast additional charge
Review
Would stay again only because...
Review
Good
Positives:
telge staff was very friendly. place was clean & quiet
Review
Exceptional
Positives:
Great location. Nice breakfast with great omelette and pancakes on weekends.
Negatives:
No cleaning up the room at all without letting us know at check-in. Pack and play was not in the room when we arrived and we confirmed it the day before. No sheet at all with it. We had to ask for an extra sheet and go back to the reception to get it.
Review
Pleasant
Review
Passable
Review
Very good
Positives:
I checked in and checked out directly and now Hilton won't refund me the money I paid them directly. Please help!
Negatives:
I couldn't access my room as the elevator was not available due to a large busload of people.
Review
Awful
Positives:
The only thing I liked was the staff. They try to help.
Negatives:
It was the worst stay ever at a Hilton Garden Inn.
Very rundown hotel, needs major renovation. Also, it was extremely noisy! Kids running around in the hallway screaming until 10pm. People coming in and out of rooms till midnight, slamming doors. Music playing outside till 10pm. Overall, I will never stay there again. Could not sleep and a miserable experience. I am a Hilton Honors member and expect much better.
Review
Miserable stay.
Positives:
Breakfast was good and adequate
Negatives:
Cleaning of the room and restocking of water and coffee
Review
Very good
Review
Good
Review
Exceptional
Positives:
The lobby, gym, and pool area were clean. There was always fresh water, cookies, and popcorn downstairs.
Negatives:
My 19 month old daughter woke up with what appears to be bed bug bites on our second night there. The one trip we don’t bring her portable crib, this happens. Had to go to urgent care and rack up a bill while on vacation. Not fun. We spoke to the front desk attendant and they allowed us to move to another room, but then attempted to rush us to move all our things although we told them we would be leaving for at least 2 hours to go to lunch. The front desk attendant said she needed our things out quickly so housekeeping could clean the room before check in time. I find it very disgusting they would flip the room that fast after we alerted them to the issues. For reference, we stayed in 221.
Review
Would not recommend
Review
Superb
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