Embassy Suites By Hilton Hotel Richmond-Commerce Center
2925 Emerywood Parkway
Henrico, VA 23294, US
Henrico, VA 23294, US
Pet guests are welcome at Embassy Suites By Hilton Hotel Richmond-Commerce Center. Pet fee is $75/stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Reserve a room
About This Property
This Richmond, Virginia hotel is near the University of Richmond and the Science Museum of Virginia. Embassy Suites Richmond-The Commerce Center features free Wi-Fi and 2 TVs in every suite. Mini-refrigerators, microwaves and coffee makers are also included. Guests at the Richmond Commerce Center Embassy Suites can use the indoor pool or the modern fitness center. A business center and convenience store are also on-site. Guests can take advantage of the hotel's free hot daily breakfast and evening Manager's Reception. The E'Terie at the Embassy Suites in Richmond serves American cuisine for lunch and dinner.
Room Types
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Bar
- Bulgarian
- CCTV Security In Common Areas
- Car Rental Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Exceptional
Review
Passable
Positives:
Breakfast was nice . It gave normal complimentary breakfast . The ginger ale was amazing .
Negatives:
Cocktail hour . The line was soo long with only one bartender but the drinks were good .
Review
The stay was nice !...
Review
Exceptional
Positives:
The location was convenient to downtown Richmond and restaurants. The breakfast was awesome!
Negatives:
I was made to pay double when the front desk lady did not officially see my booking.com reservation at first. She did not do much to help the situation. It wasn't until the next day that a gentleman at the front desk helped and voided the double payment before I checked out on Sunday.
There was dog poop in the hallway at a door that a person who stayed did not pick up and it created a terrible smell on the 1st floor.
The bathroom in room 426 was not very clean around the bathtub.
Review
It was an ok stay....
Positives:
The breakfast and the happy hour and rooms
Negatives:
The bathroom in my room felt small
Review
Exceptional
Positives:
The breakfast and bar
Negatives:
I was given a full refund. The property turned off the ac. They started giving guests fans and even went to go buy fans!! The pool was water was green.. it’s not the same place I use to stay at on a regular basis when I lived in Richmond. I will never stay here again.
Review
Horrible horrible horrible. The staff...
Positives:
Nothing the stay was horrible.
Negatives:
No AC and only one elevator worked
Review
Bad
Positives:
the breakfast and staff were great! We enjoyed it!
Negatives:
We were not appreciated staying during our stay. My kids were excited to swim, but the indoor pool's water temperature was cold for them. We decided to not let them swim there.. They were getting upset and crying... also, we asked more blankets, but they spelled weird and uncomfortable to use. I asked the front desk if they could deliver new ones to a room where we were staying, but never received it.
Review
Poor
Positives:
The room was spacious and the staff was friendly
Negatives:
The AC was turned off for the entire building because some guests had complained about it being too cold. My room was 85 degrees when I checked in, and when I thought it was due to the AC being broken, the front desk staff explained why and said they gave me a balcony room so I could open the door to cool off the room. This is unacceptable. Additionally, one of the desks in the room was broken and barely standing.
Review
If you’re willing to turn...
Positives:
Very pretty inside of hotel
Negatives:
Clean room
Review
Price for room
Positives:
The happy hour each night and the breakfast was decent
Negatives:
3 of the 4 elevators were broke. People waited 30mins plus, at each level, to use the elevator. In addition, the Manager purposely turned off the AC. The rooms and hotel living areas were 80degrees and the hotel staff were passing out dollar store box fans. On top of that, the pool was run down and floor drainage didnt work, making the floors extremely slippery. Several kids slipped and fell on the outskirts of the pool.
Review
This hotel hit its prime...
Positives:
The hotel bar and lobby area is nice.
Negatives:
I planned a nice getaway and I put rose petals on the bed. I was charged $100 for excessive cleaning fee! That is ridiculous. Never again!!
Review
Too much
Review
Exceptional
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