Candlewood Suites : Richmond - West Broad
2100 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Reserve a room
About This Property
Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness center, garden, a shared lounge and restaurant in Richmond. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 7 miles from Greater Richmond Convention Center. All guest rooms will provide guests with a fridge. The hotel has a grill. University Stadium is 5 miles from Candlewood Suites Richmond - West Broad, an IHG Hotel, while Virginia Commonwealth University School of the Arts is 6.8 miles away. Richmond International Airport is 15 miles from the property.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Studio Suite (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Body Thermometer Available
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tour Services
- Wheelchair Accessible
Recent Reviews
Positives:
Location & staff
Negatives:
Recliners were not comfortable & needed to have a side table next to it. Very small work out area.
Review
This guest did not leave comments about this hotel.
Review
This guest did not leave comments about this hotel.
Positives:
Room Size
Negatives:
The hotel/room was dirty. Seemed like a flop house. Rooms had garbage outside doors. Garbage cans were overflowing. There was a water bottle with a yellow substance (I assume pee) in elevator. $150 hold for room that held up my credit card for a week.
Review
This guest did not leave comments about this hotel.
Negatives:
The television in the bedroom did not work. The room smelled like sulphur. Would not stay here again.
Review
This guest did not leave comments about this hotel.
Positives:
The staff was super friendly
Negatives:
Location was in the middle of a run down corporate park area. Carpets on our floor appeared to be water damaged. Found a roach in one of our dishes. Pet charges nearly doubled the price of the room, but the room still had a strong old pet smell.
Review
Not great
Review
Perfect
Review
Perfect
Positives:
The bed was amazing!!
Negatives:
The staff that checked us in was very rude! Our room didn't match the description on the website. When i asked for a different room, I was denied. When I asked for an extra chair, because there was only one, and we're a couple. I was told there wasn't any extra chairs and it was against policy to provide any extra items. When I asked for my money back due to false advertising, I was told that it was my problem, to take it up with whoever I reserved the room with. The room had a kitchenette, but there was no table or chairs. And again denied even an extra chair. It was late in the evening on a Saturday and I didn't feel we could get a different room or I would have ate the $150 and went elsewhere. We like trying different hotels and this was our first time staying at a Candlewood. Very disappointed by the service we received.
Review
Pleasant
Positives:
I chose this hotel because of its proximity to the Amtrak station - 5 minutes away. I had a suite with a king size bed in one room and a queen bed in the other along with a full kitchenette .
Negatives:
No Gideon Bible!
Review
Great location, clean and comfortable.
Positives:
The interior is much more modern and visually appealing. The staff was exceptional and clear in all communications.
Negatives:
The loud elevator across from my room which made resting a challenge at various times throughout the day. Also TVs are dated and lacking features that most hotels, resorts, hostels & etc provide.
Review
Comfort in Simplicity
Review
Exceptional
Positives:
Courteous
Negatives:
Carpets in hallways
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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